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code-debug228 / HostetskiGPT

FreeScout module for requests to GPT
MIT License
25 stars 7 forks source link

Internet Connection Error #21

Closed mahakala closed 1 year ago

mahakala commented 1 year ago

Hi, when trying to get a response over GPT, I get error message no connection possible, please check your internet connection. any hint what is blocked?

Hi, when trying to get a response over GPT, I get error message no connection possible, please check your internet connection. any hint what is blocked?

Unsuccessful response. HTTP status code: Array ( [Date] => Array ( [0] => Tue, 11 Jul 2023 08:10:19 GMT )

[Content-Type] => Array
    (
        [0] => application/json; charset=utf-8
    )

[Content-Length] => Array
    (
        [0] => 179
    )

[Connection] => Array
    (
        [0] => keep-alive
    )

[vary] => Array
    (
        [0] => Origin
    )

[x-request-id] => Array
    (
        [0] => c0a4d018f81b87b7c7a3372422f5726c
    )

[strict-transport-security] => Array
    (
        [0] => max-age=15724800; includeSubDomains
    )

[CF-Cache-Status] => Array
    (
        [0] => DYNAMIC
    )

[Server] => Array
    (
        [0] => cloudflare
    )

[CF-RAY] => Array
    (
        [0] => 7e4f91c08c4d9b80-FRA
    )

[alt-svc] => Array
    (
        [0] => h3=":443"; ma=86400
    )

) 404 (Not Found). {"userId":1,"email":"xxx.yyy@xxx.de","exception":"[object] (Tectalic\OpenAi\ClientException(code: 0): Unsuccessful response. HTTP status code: Array ( [Date] => Array ( [0] => Tue, 11 Jul 2023 08:10:19 GMT )

[Content-Type] => Array
    (
        [0] => application/json; charset=utf-8
    )

[Content-Length] => Array
    (
        [0] => 179
    )

[Connection] => Array
    (
        [0] => keep-alive
    )

[vary] => Array
    (
        [0] => Origin
    )

[x-request-id] => Array
    (
        [0] => c0a4d018f81b87b7c7a3372422f5726c
    )

[strict-transport-security] => Array
    (
        [0] => max-age=15724800; includeSubDomains
    )

[CF-Cache-Status] => Array
    (
        [0] => DYNAMIC
    )

[Server] => Array
    (
        [0] => cloudflare
    )

[CF-RAY] => Array
    (
        [0] => 7e4f91c08c4d9b80-FRA
    )

[alt-svc] => Array
    (
        [0] => h3=\":443\"; ma=86400
    )

) 404 (Not Found). at /usr/www/users/xxxx/intern/tickets/Modules/HostetskiGPT/vendor/tectalic/openai/src/Handlers/ChatCompletions.php:150) [stacktrace]

0 /usr/www/users/xxxx/intern/tickets/Modules/HostetskiGPT/Http/Controllers/HostetskiGPTController.php(120): Tectalic\OpenAi\Handlers\ChatCompletions->toModel()

1 [internal function]: Modules\HostetskiGPT\Http\Controllers\HostetskiGPTController->generate()

2 /usr/www/users/xxxx/intern/tickets/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array()

3 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction()

4 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\Routing\ControllerDispatcher->dispatch()

5 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\Routing\Route->runController()

6 /usr/www/users/xxxx/intern/tickets/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Route->run()

7 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}()

8 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/CustomHandle.php(22): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

9 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle()

10 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

11 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

12 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle()

13 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

14 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

15 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle()

16 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

17 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/HttpsRedirect.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

18 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle()

19 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

20 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

21 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle()

22 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

23 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

24 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()

25 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

26 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

27 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle()

28 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

29 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/TokenAuth.php(31): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

30 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle()

31 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

32 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

33 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle()

34 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

35 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

36 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()

37 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

38 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

39 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle()

40 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

41 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

42 /usr/www/users/xxxx/intern/tickets/overrides/laravel/framework/src/Illuminate/Routing/Router.php(656): Illuminate\Pipeline\Pipeline->then()

43 /usr/www/users/xxxx/intern/tickets/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack()

44 /usr/www/users/xxxx/intern/tickets/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute()

45 /usr/www/users/xxxx/intern/tickets/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute()

46 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch()

47 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()

48 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

49 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle()

50 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

51 /usr/www/users/xxxx/intern/tickets/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

52 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle()

53 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

54 /usr/www/users/xxxx/intern/tickets/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

55 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle()

56 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

57 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

58 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

59 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

60 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

61 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

62 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

63 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

64 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle()

65 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

66 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

67 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle()

68 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

69 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

70 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then()

71 /usr/www/users/xxxx/intern/tickets/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()

72 /usr/www/users/xxxx/intern/tickets/public/index.php(82): Illuminate\Foundation\Http\Kernel->handle()

73 {main}

"}

fit4web commented 1 year ago

Could it be that you run out of tokens on the API of ChatGPT? That was my problem when I got that error message.Am 11.07.2023 um 10:11 schrieb Thomas @.***>: Hi, when trying to get a response over GPT, I get error message no connection possible, please check your internet connection. any hint what is blocked?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.***>

mahakala commented 1 year ago

thanks for your answer. i'm on pro and just tried to reduce the token limit to 10. same effect. do you use the mail adress to use call the api?

404 (Not Found). {"userId":1,"email":"xxx.yyy@zzz.de","exception":"[object] (Tectalic\OpenAi\ClientException(code: 0): Unsuccessful response. HTTP status code: Array

code-debug228 commented 1 year ago

Hello. No, your email is not sent anywhere, FreeScout just outputs error logs indicating which user had this error. What GPT model is selected in your module settings? If gpt-4, then try to select gpt-3.5-turbo.

mahakala commented 1 year ago

Thanks. Tried all available settings - always same result. 🤷‍♀️

https://xxxx.de/hostetskigpt/generate POST Code 500

code-debug228 commented 1 year ago

When requesting /hostetskigpt/generate, if any error occurs, there will always be a 500 http code. You can see the detailed error message only in the FreeScout logs. I've only seen 404 errors when making requests to the gpt-4 model when the account doesn't have access to it. When you select the gpt-3.5-turbo model, does the same 404 error appear in the FreeScout logs or some other?

mahakala commented 1 year ago

Thanks for your help. I guess Cloudflare rejects now with 429 and i'm requesting too much. well - every 5 minutes a try isn't so nasty. Define account please? my mailadress in the system isn't the address for chatgpt api.

code-debug228 commented 1 year ago

Your email is not used for API requests. Authorization in their API works using the API key, which you specify in the module settings. Please send an email to support@cloudcenter.ovh so that we can provide you with a test OpenAI key. This will help us understand if it's a problem with the module or with your OpenAI account settings.