mikey-bee93
commented
5 years ago 1 hour meeting with a representative from Zoom, Matt Lakajev. He gave me some information we could use for additional research into using Zoom for student/tutor services.
He wasnt a developer so he couldnt give any insight into the process of building it out, but he provided me with two resources: The Zoom Medium Developer Blog and the Zoom App Marketplace.
The contact at Zoom, Matt, advised that it would be best that we comb through the marketplace for an application (or applications) that would suit our needs, and we can use it to build our services. In order to leverage the applications in the marketplace, we would need multiple licenses, which would mean getting a Pro account with Zoom (about $15/month). If we have additional questions and need to speak with someone, we can use the blog to connect with other people in the Zoom community that may have encountered similar problems.
To sum it up, wasn't really a solution, but rather referencing resources we could use. I brought up the idea of having a recording or transcript of the conference meeting between two users and he mentioned that Zoom has a cloud recording transcription service that can be leveraged to send to both students and tutors in case they need to reference any material during the conference. I thought it was a great idea and something we should consider when building out the application.
We discussed rolling a more unique, custom solution that would involve "whitelabeling" other applications in use, but that's when pricing started coming into talks. He mentioned, if we had a sizeable budget to work off of, he can refer me/us to someone in Zoom's organization that would be more equipped to handle a custom solution with a big budget. I mentioned our estimated number of users that would need access to the program and he said that it would be good to discuss with the head of the project (Dan or Amanda, in this case) if we need something beyond what the marketplace applications can provide.
Some follow-ups would be:
- Dig into the marketplace and see what application we can use to assist in building out the application.
- Review the blog and see if there would be useful information that can be referenced to build out the application (it looks like the blog was recently started, so there's likely not going to be many posts that provide context on an application such as ours).
- Look into the Cloud Recording Transcription service once we have a better idea of how Zoom will be integrated.
Will be doing more research into the Marketplace this week.
Michael B. (shadowing: Melissa Day)
Reach out to Zoom and Panopto once we have a clearer picture of what this app will be/look like/do and see if Zoom or Panopto would like to partner on building it and/or be the exclusive go-to for video conferencing for it.