search

code4recovery / 12-step-meeting-list

WordPress plugin for managing a list of weekly recovery meetings
https://wordpress.org/plugins/12-step-meeting-list/
GNU General Public License v2.0
53 stars 51 forks source link

Wordfence Blocking Imports #791

Closed sgibson71 closed 2 years ago

sgibson71 commented 2 years ago

Contact Details

sgibson71@gmail.com

Website With Issue

https://pa-al-anon.org/

What happened?

Running the meeting finder on a site along with Wordfence. Everything seems fine for a period of time and then after about a week imports start to stall and take FOREVER to run. Through trial and error we have found that deactivating Wordfence resets the issue and the imports will run normally for a period of time. Not sure if this is a Meeting Finder issue or something Wordfence is doing wrong. If you have any ideas I'd be interested in hearing them.

Thanks for developing this amazing tool - yours in service, Scott

TSML Version

Latest (default)

Wordpress Version

Latest (default)

What browsers are you seeing the problem on?

Firefox, Chrome, Safari, Microsoft Edge

Relevant log output/errors

No response

97eighty commented 2 years ago

@sgibson71 How often and how many imports do you do? Does the problem ever occur with WordFence deactivated?

sgibson71 commented 2 years ago

This is what our chairperson had to say:

On average, I would say we do about 10 imports per week. Marge in group records does 5-7 a week, and many of them require some manual overrides by Lori or me, which we do with another load. So many days, there are two loads done. Marge often starts her about 10 in the morning. Lori or I will usually do the second load in the evening sometime. Each load right now is 416 meetings. And no, we've never experienced the problem while WordFence is deactivated. If the load is having a problem, as soon as I deactivate WordFence, the load immediately takes off and finishes in its usual 3-5 minutes. I can then reactivate WordFence and right now, we appear to be good for a week. The slowdown also appears gradually, hitting a "knee-in-the-curve" by Monday.

http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail Virus-free. www.avg.com http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

On Wed, Apr 27, 2022 at 1:17 PM 97eighty @.***> wrote:

@sgibson71 https://github.com/sgibson71 How often and how many imports do you do? Does the problem ever occur with WordFence deactivated?

— Reply to this email directly, view it on GitHub https://github.com/code4recovery/12-step-meeting-list/issues/791#issuecomment-1111265740, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASEV4OYCILA2A6FRSOUM5WDVHFZCNANCNFSM5UPJAA4Q . You are receiving this because you were mentioned.Message ID: @.***>

--

MOBILE: (717) 333-4277 WEB: www.axiomwebworks.com

97eighty commented 2 years ago

@sgibson71 Great information. Thanks. WordFence has a throttling and rate limiting feature built in. It's possible this feature is causing problems. Can you review the settings to see if there are any limitations? Unfortunately, WordFence doesn't allow you to bypass for a specific plugin. But taking a look at these settings and adjusting may help or at least identify the cause. Take a look at this WordFence video on YouTube to understand and access this feature.

https://youtu.be/9mtGKVZcZAU

If this isn't the cause we'll have to do some more investigation.

sgibson71 commented 2 years ago

Interesting video. I had thought this might be the case but I'm not en expert on wordfence. I've attached a screenshot, to my understanding it's not really set to throttle anything as it is, and I even reactivated the learning mode to see if we could capture the traffic that's causing the issue.

Is it possible that we need to set some exclude directories to stop throttling on the import function? https://www.wordfence.com/help/firewall/optimizing-the-firewall/?utm_source=plugin&utm_medium=pluginUI&utm_campaign=docsIcon#remove-optimization-manually Scott

[image: ScreenShot.jpg]

On Thu, Apr 28, 2022 at 2:33 PM 97eighty @.***> wrote:

@sgibson71 https://github.com/sgibson71 Great information. Thanks. WordFence has a throttling and rate limiting feature built in. It's possible this feature is causing problems. Can you review the settings to see if there are any limitations? Unfortunately, WordFence doesn't allow you to bypass for a specific plugin. But taking a look at these settings and adjusting may help or at least identify the cause. Take a look at this WordFence video on YouTube to understand and access this feature.

https://youtu.be/9mtGKVZcZAU

If this isn't the cause we'll have to do some more investigation.

— Reply to this email directly, view it on GitHub https://github.com/code4recovery/12-step-meeting-list/issues/791#issuecomment-1112533684, or unsubscribe https://github.com/notifications/unsubscribe-auth/ASEV4O7N4OUJZ42UHUUCTA3VHLKVZANCNFSM5UPJAA4Q . You are receiving this because you were mentioned.Message ID: @.***>

--

MOBILE: (717) 333-4277 WEB: www.axiomwebworks.com