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code4recovery / pdf

Meeting schedule PDF generation service
https://pdf.code4recovery.org
MIT License
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PDF Generator 500 server error #32

Closed meetings03 closed 1 year ago

meetings03 commented 1 year ago

I'm getting a 500 server error when trying to generate a PDF meeting list using pdf.code4recovery.org https://area03.com PHP v8.0 TSML 3.14.12 WP 6.11 Plugins: Contact Form 5.7.4, Word Fence 7.9.0, WP Super Cache 1.9.3 PHP settings: allow_url_fopen = Off display_errors = Off enable_dl = Off file_uploads = On max_execution_time = 30 max_input_time = 60 max_input_vars = 1000 memory_limit = 128M post_max_size = 48M session.gc_maxlifetime = 1440 session.save_path = "/var/cpanel/php/sessions/ea-php80" upload_max_filesize = 32M zlib.output_compression = Off

There are about 3000 meetings in our list. Several months ago I tested the PDF generator and it worked fine. I do not remember what version of TSML was installed at that time. I have tried making the PDF with all plugins except TSML active, same result, 500 server error. I get same result if using the link from the plugin to pdf.code4recovery.org or by url to pdf.code4recovery.org

joshreisner commented 1 year ago

hey @meetings03 - looks like it was so many meetings that it was hitting the server's max_execution_time of 30s. i've updated it to 120s and i think it should work now

meetings03 commented 1 year ago

Thanks Josh, That worked with the 2876 meetings in the list. I tested by generating a couple different sizes and options, everything worked as expected.

Thank You for being of service, Greg S. Area 03 Meeting List Coordinator

On 2/20/2023 12:37 PM, Josh Reisner wrote:

hey @meetings03 https://github.com/meetings03 - looks like it was so many meetings that it was hitting the server's |max_execution_time| of 30s. i've updated it to 120s and i think it should work now

— Reply to this email directly, view it on GitHub https://github.com/code4recovery/pdf/issues/32#issuecomment-1437471167, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYV37EISCQGECLXQVF2U4ZTWYPBWBANCNFSM6AAAAAAVCGSSBM. You are receiving this because you were mentioned.Message ID: @.***>

joshreisner commented 1 year ago

hi greg, you mentioned in your other ticket #33 that you were hitting a 500 again. i'm moving my reply here since this ticket is about 500 errors you're experiencing.

i've now increased the PHP memory_limit from 128M to 512M and it appears to be working again.

the site is struggling to render a PDF for 2886 entries. and 512M appears to be a hard limit for us. code for recovery may need to explore getting a more expensive plan to increase the limit further

meetings03 commented 1 year ago

Seems to have solved the issue. I was able to generate a pdf.

Thank You for being of service, Greg S. Area 03 Meeting List Coordinator

On 3/13/2023 4:35 PM, Josh Reisner wrote:

hi greg, you mentioned in your other ticket #33 https://github.com/code4recovery/pdf/issues/33 that you were hitting a 500 again. i'm moving my reply here since this ticket is about 500 errors you're experiencing.

i've now increased the PHP |memory_limit| from |128M| to |512M| and it appears to be working again.

the site is struggling to render a PDF for 2886 entries. and |512M| appears to be a hard limit for us. code for recovery may need to explore getting a more expensive plan to increase the limit further

— Reply to this email directly, view it on GitHub https://github.com/code4recovery/pdf/issues/32#issuecomment-1467121727, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYV37EJMO4PBVKCI7GZEODDW36VMJANCNFSM6AAAAAAVCGSSBM. You are receiving this because you were mentioned.Message ID: @.***>