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codeforamerica / balance

A text message system for checking one's EBT card balance (SNAP benefits and more)
MIT License
47 stars 37 forks source link

Failed transcription with 8-minute lag on callback from API #304

Open daguar opened 9 years ago

daguar commented 9 years ago

Found via our awesome new monitoring! I've submitted a ticket to Twilio.

daguar commented 9 years ago

So, super fascinating — the transcription appears to have eventually succeeded around 8am this morning, triggering an 8-hour-delayed response back to the user.

alanjosephwilliams commented 9 years ago

Looking forward to hearing Twilio's response

On Wed, May 6, 2015 at 11:11 AM, Dave Guarino notifications@github.com wrote:

So, super fascinating — the transcription appears to have eventually succeeded around 8am this morning, triggering an 8-hour-delayed response back to the user.

— Reply to this email directly or view it on GitHub https://github.com/codeforamerica/balance/issues/304#issuecomment-99525769 .

t: @alanjosephwilli p: 817 713 6264