Open lippytak opened 9 years ago
alanjosephwilliams
commented
9 years ago Interested in spreading the world about this project? Share it social media! Use the following tweet to pique people's interest, or write your own:
" 50mm of us are supported by food stamps. How well are our gov't websites serving them? See for yourself at http://CitizenOnboard.com "
alexanderstran
commented
9 years ago I'll do Minnesota. :-)
lippytak
commented
9 years ago @robotmongol sweeeeeet!
I also think @mollymcleod's working on Washington, @KHarshawat is pondering (cmonnnn) Colorado and @_giselles is aiming for a deep teardown of Tennessee's process from start to finish. Y'all should talk and compare notes at some point.
Also consider using ScreenFlow or another tool to capture the entire application process and then go back for screenshots. This is how @Useronboard does it.
Edit: I bless you with the powers of expensify for ScreenFlow. If they say no I'll pay.
alanjosephwilliams
commented
9 years ago Just updated Jake's OG comment to include updated URLs, and unique strings that we are using to check each service's uptime. We you can see the uptime monitoring here: http://stats.pingdom.com/29wya4enlbs2
todrobbins
commented
9 years ago I'm planning on doing one for the myCase Utah site. Maybe this has been addressed already or should be a new issue, but:
How do should I deal with going through the signup process through to completion for, say, food stamps and not actually trouble someone with an application?
:smile:
lippytak
commented
9 years ago Awesome you're thinking of doing this @todrobbins!
The short answer is you can't (easily), but you can usually get all the way up to the end and just not click the final submit button, like @mollymcleod did for Washington: http://citizenonboard.com/snap/wa/#71. All of the CA applications have a similar signature/confirmation/submit page right near the end: https://github.com/codeforamerica/clean/issues/326
With that said, you'll certainly miss part of the process if you take this approach so it's up to you to weigh the relative cost on the system of a bit more paperwork and the benefit of increasing public awareness of the application process. Utah has a bit over 100,000 active food stamp cases cases for reference.
Looking forward to seeing what you come up with and let us know if we can help!
annamatic
commented
7 years ago Hi! I'd like to create a teardown of 1 or 2 SNAP onboarding processes... Is this still active? I just stumbled across this now and see there are no comments since 2 years ago...
alanjosephwilliams
commented
7 years ago @annamatic so this project is somewhat dormant — our small team has been focusing on building a better SNAP application here in California, and scaling it out. I personally would love to see your experience trying to navigate the SNAP application in your home state though :) — and we'd proudly spread the word about your work via the Code for America twitters if you wished.
SNAP Census
Today, 50mm people in the US are supported by food stamps. How do we deliver services to those w/ the least of means?
SNAP (formerly known as Food Stamps) is a federal program that helps low income individuals and families buy healthy food. It used to be called Food Stamps. Every State runs their own SNAP program and has an online application website. Help us document every SNAP application in the country.