The user cannot see a caller's numerical answers (i.e. their results to agree/disagree questions). Associating the two would allow City decision-makers spot how certain characteristics correspond (or even skew) CityVoice feedback.
For Example
The City of Morro Bay is getting feedback on their community plan update, which will guide all development in the City for the next twenty years. We are using the agree/disagree questions to suss out characteristics about the caller (whether they own home, are a visitor in town, or their first time giving public feedback to the City). Associating numerical answers with each caller will allow them to spot if tourists are skewing their results - and in what direction
The user cannot see a caller's numerical answers (i.e. their results to agree/disagree questions). Associating the two would allow City decision-makers spot how certain characteristics correspond (or even skew) CityVoice feedback.
For Example
The City of Morro Bay is getting feedback on their community plan update, which will guide all development in the City for the next twenty years. We are using the agree/disagree questions to suss out characteristics about the caller (whether they own home, are a visitor in town, or their first time giving public feedback to the City). Associating numerical answers with each caller will allow them to spot if tourists are skewing their results - and in what direction