issues
search
codeforamerica
/
connect
A robot that waits on hold so social service clients don't have to
http://www.codeforamerica.org/apps/connect
MIT License
14
stars
3
forks
source link
issues
Newest
Newest
Most commented
Recently updated
Oldest
Least commented
Least recently updated
Move the IVR button sequence to the Twiml response instead of the API…
#43
daguar
closed
8 years ago
0
Fix Connect SF
#42
daguar
closed
8 years ago
0
Bump Ruby version to 2.1.6, closes #40
#41
daguar
closed
9 years ago
0
Ruby 2.1.1 should now be 2.1.6 to work properly in Heroku
#40
ErnieAtLYD
closed
9 years ago
6
Change Connect SF Spanish line to use new HSA phone #
#39
daguar
opened
9 years ago
0
Set up Connect for Spanish-language EWs
#38
daguar
closed
9 years ago
1
Set up Connect for Chinese-language EWs
#37
daguar
closed
9 years ago
1
Fix metrics
#36
lippytak
closed
9 years ago
0
Follow up with existing users about next direction to take Connect
#35
daguar
opened
9 years ago
0
Email Uverda with Connect alpha details
#34
daguar
closed
9 years ago
0
Test out LucyPhone.com
#33
daguar
closed
9 years ago
0
Review + publish alpha data (email alpha testers)
#32
lippytak
closed
9 years ago
6
Deploy for CoveredCA
#31
daguar
closed
9 years ago
0
Ongoing alpha user nudges
#30
daguar
closed
9 years ago
2
Promptly + Connect = POWER UP ACTIVATED
#29
lippytak
opened
9 years ago
7
Direct outreach for alpha users (CBO user feedback + evaluate connection rate)
#28
daguar
closed
9 years ago
2
Figure out new digit sequence
#27
daguar
closed
9 years ago
3
Not connecting to HSA
#26
daguar
closed
9 years ago
3
Send info for usage to beta users
#25
daguar
closed
9 years ago
1
Send text to user before calling them?
#24
daguar
opened
9 years ago
0
Set up TravisCI
#23
daguar
closed
9 years ago
0
Migrate Leo voice file to same S3 bucket as all others
#22
daguar
opened
9 years ago
0
Document operations details in wiki
#21
daguar
closed
9 years ago
0
Set up servers ("apps" these days, I guess)
#20
daguar
closed
9 years ago
2
Consider basic logging for metrics
#19
daguar
opened
9 years ago
0
Add Travis for continuous integration
#18
daguar
closed
9 years ago
0
Manually test beta with real HSA configuration
#17
daguar
opened
9 years ago
1
Rewrite to beta state
#16
daguar
closed
9 years ago
0
Public metrics page
#15
lippytak
closed
9 years ago
2
Metrics
#14
lippytak
opened
9 years ago
1
Allow for redeployment using Heroku Button
#13
daguar
opened
9 years ago
2
Rewrite from prototype to MVP product (rewrite in Ruby, full test coverage)
#12
daguar
closed
9 years ago
0
How to deal with agency rep hanging up
#11
daguar
closed
9 years ago
1
Record welcome audio file on initial call
#10
lippytak
closed
9 years ago
5
MVP
#9
lippytak
opened
10 years ago
3
UI/mocks
#8
lippytak
opened
10 years ago
0
How much time do people spend on hold by income?
#7
lippytak
opened
10 years ago
0
Consider recording all calls, and building infrastructure to make them accessible.
#6
alanjosephwilliams
opened
10 years ago
0
Handle hangout
#5
lippytak
closed
10 years ago
1
Estimate wait time
#4
lippytak
opened
10 years ago
0
Any data about the purposes of the call
#3
alanjosephwilliams
opened
10 years ago
0
Abandoned call rate by program by county (California)
#2
alanjosephwilliams
opened
10 years ago
0
Average call wait time by program by county (California)
#1
alanjosephwilliams
opened
10 years ago
0