Open daguar opened 9 years ago
Added note: The sort of stuff we want to collect: hold times, whether it just hangs up on you if high call volume, experience, etc.
Added:
Orange County
San Bernardino County
San Diego
All representatives are busy. Classical music. No hold time estimated.
SD
OC
Fresno — 41 min wait time
SF
San Mateo (800) 223-8383 Has SOME option on phone tree if you've missed your interview or need to do one Talking to worker, this just connects you with a live agent Customer satisfaction survey after call!
Santa Cruz (831) 454-4165 25 min wait Gives you ES info on the phone while you wait! (that's pretty neat)
San Bernardino: bummer update — the system called me back about 10 minutes later, and then put me back in a queue saying my call would be answered in the order originally received. Ended up waiting another ~12 mins.