Open Mr0grog opened 11 years ago
Hello! This issue looks like it still needs help! It's been clicked on 2 times through the Civic Issue Finder! Can this issue be closed or does it still need some assistance?
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When the Open311 API is unreachable (e.g. today during the AWS outage), the front page of SRTracker simply says "An unknown error has occurred!"
In this situation, we should try and show a message that specifically says Open311 is down and try to be slightly more friendly and helpful to visitors.