Originally, the "request closed" note would be the last item in the Open311 API's "notes" list and only present if a Service Request had been closed. At some recent point, the API starting putting these notes directly before the first follow-on (usually at the date that the original SR was ostensibly closed).
SRTracker should probably just not display "request closed" notes and just synthesize its own note for the closure date based on the value of "status" and "updated_date".
Originally, the "request closed" note would be the last item in the Open311 API's "notes" list and only present if a Service Request had been closed. At some recent point, the API starting putting these notes directly before the first follow-on (usually at the date that the original SR was ostensibly closed).
SRTracker should probably just not display "request closed" notes and just synthesize its own note for the closure date based on the value of "status" and "updated_date".