Expungement App: Outstanding design questions

jeremylang commented 4 years ago

Design Follow Up:

[ ] 1. “isn’t noted in the criminal record” vs “not sure” single button, but feels like they might go in different directions
[x] 2. Where do we educate the user on the ability to enter multiple forms? Feels like there is an opportunity when asking about MA cases and again when we start the docket collection process
[ ] 3. Attach supporting docs (optional) - do users need this if they already have the document in hand? Seems like they could just print it themselves so that we don’t need to run those documents through the cloud.
[x] 4. From Chris: Maybe unify missing doc into one step? (missing docket sheet, number, criminal record)? (THIS MAY BE A BAD IDEA) Or put one step earlier that says: Do you have a) docket sheet, b) docket number, c) criminal record, d) all of the above. Then you can have one “get resource” and “exit” path instead of 3?
[x] 5. What do the court department and division mean and how do we help people with that?
[ ] 6. Does expungement app speak to trafficking and distribution charges not being expunge able? Only possession allowed.
[ ] 7. Does sealing app speak to making it more difficult to expunge later? Does expunge speak to sealing causing more work?

jeremylang commented 4 years ago

Questions 3 and 5 have been included in the simplified workflow issue codeforboston/clean-slate#122

jeremylang commented 4 years ago

Point 5 in description: court department and division are important for the expungement process as the petitions have to be submitted to the original court. Unlike sealing. Giving users a drop down to choose from would be useful here.

jeremylang commented 4 years ago

Point 3 in the description: supporting documents are tricky.

Pauline has some canned language that they put in all MJ expungement petitions
think we can do a standard one that we add into the flow
affidavits are trickier as they can backfire
usually always put in if someone does volunteer work
if the person, for example, doesn't get a job or try - it doesn't look good
if the person isn't careful, they can end up making themselves sound like a danger
put in some language, but not focus on uploading any documents
Sometimes clients will get letters from a work train program. house provider working with you, can write letters for you

codeforboston / docassemble-maexpungement

Expungement App: Outstanding design questions #6