codefordenver / rmmfi

2 stars 0 forks source link

Ability to manually send survey #31

Closed switzersc closed 9 years ago

switzersc commented 9 years ago

As a member of RMMFI, I would like to be able to select a common email template to send to a community member so that I can easily target them with the right information.

wdoug commented 9 years ago

One request was for a dropdown to select the email template

dkoloditch commented 9 years ago

Here's the process using existing tools:

  1. Navigate to Leads section
  2. Click on the lead of interest
  3. In the Email section near the bottom of the lead's page, click Send an Email
  4. Below the Body field, click Select Template
  5. Choose a template
  6. Click Send

Custom buttons can be created and placed on Lead/Contact pages to quickly email. Requires a little JavaScript manipulation, but nothing complicated. See: https://success.salesforce.com/ideaView?id=087300000006tqzAAA

wdoug commented 9 years ago