"Unable to load preferences" error when trying to access/view a workspace through a web browser

[mustafa-yilmaz]

Hi to all Codenvy team and fans,

Being a programming newbie, I have been seeking for some potential ways to use Codenvy's web-browser based IDE on my smartphone as well. While Codenvy is indeed accessible already through mobile browsers, they are actually far away from providing a workable view of Codenvy, except for the internal web browsers of two Android (user interface, launcher) apps named Sentio and Leena. Those two browsers are the ones giving the closest results to the desktop browsers. While Sentio's one works with Codenvy IDE without any error, I am getting the error below when trying to access my workspace through Leena's internal browser.

Since Sentio's browser has not a "zoom in/out" feature and (therefore) it is currently not allowing users to work with screens as small as those of phones, I am searching for a way to solve the problem that I face on Leena. The problem probably arises from Leena's side, since it is the only browser that I face with the issue but nevertheless, I would be so pleased to get Codenvy's support in order to clarify what the problem itself is at least.

Thanks very much in advance.

Error Message: Page at http://codenvy.io says: Error : Unable to load preferences at Object.window.IDE.eventHandlers.initializationFailed (https://codenvy.io/mustafayilmaz/internodz/internodz?uid=408136:40:27) at emg (_app-0.js:7828:140) at umg (_app-0.js:7838:254) at Obj (_app-0.js:14300:204) at Pbj.Obj [as Hm] (_app-0.js:14302:64) at v0e (_app-0.js:5252:367) at eval (_app-0.js:5242:116) at <anonymous>

A screenshot of the error message is also available at http://www.twitter.com/mustafa_yilmaz/status/892370689633726464

Reproduction Steps: 1-)Enter "https://codenvy.io/mustafayilmaz/internodz/internodz?uid=408136:40:27" into the address bar of the internal browser of Leeana Android App. 2-) Request the page

Codenvy version: 5.15.0 OS and version: Linux Docker version: N/A Codenvy cli.log output: N/A

Additional info for Leena's internal web Browser: (Taken from http://www.esolutions.se/whatsmyinfo)

User-Agent: Mozilla/5.0 (Linux; 7.0; SM-N920C Build/NRD90M; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/59.0.3071.125 Safari/537.36 Browser: Chrome 59.0.3071.125 Engine: WebKit 537.36 JavaScript Version: 1.7 EcmaScript Version: 3.0 Is Mobile Device: No OS: Linux Supports Frames: Yes Supports Tables: Yes Supports Cookies: Yes Supports JavaScript: Yes Supports Java Applets: Yes Supports ActiveX Controls: No

[ghost]

@mustafa-yilmaz Codenvy supports Chrome, Firefox and Safari only.

[ghost]

Closed due to inactivity.