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I cannot log in via github, create a new account, or reset my password. #3166

Closed EvelynSays closed 3 months ago

EvelynSays commented 4 months ago

Describe the bug When trying to create an account, I linked my github account. It then asked me for an e-mail and proceeded to tell me that my e-mail was already in use. I requested a password reset which came through, but clicking the link takes me to the homepage. If I try to log in, it tells me I'm already logged in. If I click "Get Started" it asks me to link my email and a username to my github, but tells me both my emails are already in use.

Expected behavior I should be able to log in via github or reset my password.

Screenshots image image

Browser Brave, Firefox.

Additional context Any browser I try to fix the problem on gets softlocked.

mitegab commented 4 months ago

I think you need to checkout your connection or any VPN problem.

ahmedgamalna3em commented 4 months ago

hello ms. / mrs. 'evelySays', 'mitegab' the site tell GitHub Successfully Linked and stop and in the same screen when iam write again email to enter in the site not leaves cw

VanessaGreene commented 3 months ago

Hi @EvelynSays @ahmedgamalna3em,

Please try the following to recover access to your account: