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codota / TabNine

AI Code Completions
https://tabnine.com
MIT License
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Unable to change email address #586

Closed thatoddshade closed 1 year ago

thatoddshade commented 1 year ago

TabNine Web Site is telling me to verify my email, but I lost the one I used to sign in. image

I checked the My Profile section to see if I could replace the current email address... but it seems like there is no option to do this. image

Do I have to delete and recreate an account only to change that email address ?

please help me

gz#21279

(related to Zendesk ticket #21279)

TzufTabnine commented 1 year ago

@thatoddshade Please contact support@tabnine.com with all the details, and we will handle your request.

TzufTabnine commented 1 year ago

@thatoddshade Were you able to sign in with your new email address?

thatoddshade commented 1 year ago

@thatoddshade Were you able to sign in with your new email address?

No, I tried my new email address but it did not work. Logging in using GitHub still works.

TzufTabnine commented 1 year ago

@thatoddshade I deleted your old account's email. You can sign up with your new email. Please let me know if it works

thatoddshade commented 1 year ago

Yes, it worked. Thanks for support.