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codota / tabnine-intellij

Jetbrains IDEs client for TabNine. Compatible with all IntelliJ-based IDEs. https://plugins.jetbrains.com/plugin/12798-tabnine
https://www.tabnine.com/install/intellij
MIT License
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Tabnine Intellij problem #518

Closed joseluisgs closed 1 year ago

joseluisgs commented 1 year ago

Hello

Tabnine has disappeared from the Intellij. I activate my pro license and today it disappear from status bar.

I have tried to completely uninstall and reinstall it.

With VSCode I have no problems I attach the Log

tabnine-logs_rCURRENT.log Screenshot_20230427_230756 Screenshot_20230427_230821 Screenshot_20230427_230923

gz#23177

(related to Zendesk ticket #23177)

TzufTabnine commented 1 year ago

Hi @joseluisgs

Can you update your plugin version? You can do it here.

Also, do the following: Shift+Shift (will open a window, see the first picture). Make sure you click on Tabnine (like in the second picture).

Let me know if it works.

1: image

2: image

joseluisgs commented 1 year ago

Hi, Thank you so much! solved! I need this update! :)

TzufTabnine commented 1 year ago

Glad to hear that. Enjoy Tabnine!

joseluisgs commented 1 year ago

Hi

Today I have the same problem, Tabnine widget disappear from StatusBar widget again

TzufTabnine commented 1 year ago

Hi @joseluisgs Can you send us the Help -> About in your IDE? It should look similar to that:

image

joseluisgs commented 1 year ago

Hi there is my version Screenshot_20230508_124555 Screenshot_20230508_124635

TzufTabnine commented 1 year ago

@joseluisgs Thanks, we are working on a resolution.