cognidox / OTRS-Joomla-Gateway

Provides seamless access to OTRS tickets through Joomla
https://www.cognidox.com/
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Provide a module to show user ticket stats #1

Open cognidox opened 14 years ago

cognidox commented 14 years ago

There should be a module that shows a user's ticket statistics:

ChuckNorrison commented 10 years ago

I have done a module which can be added. It can display all tickets from current year.in a diagram... was just a test.

Looks like this so far: gateway_summary

On hover you get subject title and you can click with redirect to the ticket

Its not that hard to make stats like you want here

ChuckNorrison commented 10 years ago

update...

ticket_summary

iam not happy with module solution, cause i cant handle difference between ticket overview and single ticket view in joomla menu entrys. I think i will implement a stat option in backend to activate in ticket overview.

// Solution in #39