Not functionnal with the version 3.2.8 (Win installer 3.0.2)

cognidox / OTRS-Joomla-Gateway

Provides seamless access to OTRS tickets through Joomla

https://www.cognidox.com/

10 stars 3 forks source link

Open solairion opened 10 years ago

solairion commented 10 years ago

Hello,

I have update my OTRS to 3.2.9 (previously 3.2.7) and the plugin is now not functionnal :

At the first i have an error 500 in my rpc file, I have change the shebang of the shell for the pl script rpc.extended to C:\Perl\bin\perl.exe, now it's ok.
I have no error message but i can't see my open and close ticket's, and i can't post a ticket i have no listing in my "To:"

Can you help me ?

vittala commented 10 years ago

Are you getting any error messages in you OTRS or Joomla webserver logs?

Regards Vittal