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cognidox / OTRS-Joomla-Gateway

Provides seamless access to OTRS tickets through Joomla
https://www.cognidox.com/
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Otrs 4 #42

Open WASD-IT opened 7 years ago

WASD-IT commented 7 years ago

Hey, is there any solution to use it with OTRS 4?

Backend ERROR: OTRS-CGI-13 Perl: 5.10.1 OS: linux Time: Thu Nov 10 14:22:41 2016 Message: Sorry, can't install/upgrade package, because the framework version required by the package (3.2.x;3.1.x;3.0.x;2.4.x;) does not match your Framework (4.0.8)! RemoteAddress: xxx.xxx.xxx.xxx RequestURI: /otrs/index.pl Traceback (27311): Module: Kernel::System::Package::_CheckFramework Line: 2931 Module: Kernel::System::Package::PackageInstall Line: 487 Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 1849 Module: Kernel::Modules::AdminPackageManager::Run Line: 1245 Module: Kernel::System::Web::InterfaceAgent::Run Line: 991 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31