coinbase / coinbase-woocommerce

DEPRECATED — Accept Bitcoin on your WooCommerce-powered website.
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api not working? #15

Closed bonesoul closed 10 years ago

bonesoul commented 10 years ago

Have wordpress 4.0 + woocommerce 2.2.4

Although the system was working all good, it has stopped yesterday.

When a customer clicks "proceed to coinbase", it redirects to coinbase.com with a message "the item is no longer available"

I've checked my api keys and stuff, everything is working okay.

aianus commented 10 years ago

Hi there,

Is this problem still occurring for you? Is it affecting everyone on your site? Did you recently upgrade wordpress or woocommerce? Are you using the latest version of the coinbase-woocommerce plugin (v2.1.1)?

bonesoul commented 10 years ago

Is this problem still occurring for you? Yes

Is it affecting everyone on your site? Yes, nobody can checkout

Did you recently upgrade wordpress or woocommerce? Yes, I applied latest woocommerce 2.2.4 upgrade.

aianus commented 10 years ago

I'm not able to reproduce this error using those same versions. Is this only affecting people using coinbase to checkout? Do you have a screenshot you could share with me?

bonesoul commented 10 years ago

My site only uses coinbase as payment gateway.

bonesoul commented 10 years ago

untitled

Tried creating an api key with my personal account and also got the same error.

aianus commented 10 years ago

I see. This seems to be an issue with your Coinbase account(s), not the plugin itself. Please contact support@coinbase.com and they'll help you out.

bonesoul commented 10 years ago

I've already done so. Any specific details I should hand them?

aianus commented 10 years ago

Just the email addresses on your accounts and the screenshot you showed me.

bonesoul commented 10 years ago

@aianus Have been waiting for 4 days for a response on the issue.