! Important: loginscreen after ~30min -> piSignage not usable anymore!

[Quietscher]

Morning! After about 30 min, the greeter appears and is overlaid on top of piSignage. Therefore, the Signage is not usable anymore.

System:

• Raspberry Pi 5
• Player Version 5.1.1
• Already did: sudo apt update; sudo apt -y full-upgrade

More information: It seems to be the same problem as in ISSUE, but the issue's naming is misleading. We tried to solve the issue by ourselves but couldn't fix it. We found out:

• It is the greeter that is shown
• It may be a problem of the switch to Wayland / Wayfire -> On the internet there are dozens of solutions for X11 but barely for Wayland -> the configs (LightDm, freedesktop, wayfire.ini ...) seemed to be already set correctly, but still the greeter appears
• It may be that the greeter is shown because of inactivity

Resources we found, but that couldn't solve the problem:

• https://pimylifeup.com/raspberry-pi-kiosk/
• https://raspberrypi.stackexchange.com/questions/83041/where-is-raspberry-pi-logout-after-inactivity-configuration
• https://github.com/WayfireWM/wayfire/wiki/Configuration#idlescreensaver_timeout
• https://raspberrypi.stackexchange.com/questions/752/how-do-i-prevent-the-screen-from-going-blank

• Further to this topic https://forums.raspberrypi.com/viewtopic.php?p=2175546#p2175546

Please let me know if other information is required or if you found a fix.

[Quietscher]

Additionally to remove the cursor, you can modify the /etc/wayfire/greeter.ini. You can include the hide-cursor plugin under [core] section.

plugins = autostart-static pixdecor winshadows hide-cursor
plugins_nogl = autostart-static pixdecor hide-cursor

i can try this later, i hope it does not trigger hover effects. Is there a possibility to just move it via default to a corner? e.g. top left?

Also this does not work The cursor is not visible, but it is at the center of the screen and triggers hover effects on the websites

[AbhijithBn]

Can you share the contents of the file /usr/share/greeter.ini ?

[Quietscher]

[AbhijithBn]

Can you share the output of the command wlr-randr?

Does not give any useful info using SSH so you might have to use a keyboard

[Quietscher]

It says HDMI-A-2 I added:

[output]
[output:HDMI-A-0]
mode = 1920x1080
transform = normal

[output:HDMI-A-1]
mode = 1920x1080
transform = normal

[output:HDMI-A-2]
mode = 1920x1080
transform = normal

[Quietscher]

I'll let you know tomorrow if it works

[Quietscher]

Ok It seems to be fixed. The only thing left is that the cursor is still triggering hovereffects.

[AbhijithBn]

That's Great !

[Quietscher]

Any news about the cursor?

[AbhijithBn]

We'll update this space once we come up with anything.

[AbhijithBn]

Hi @Quietscher

Can you use the latest 5.1.2 piSignage image LINK ?

Here are the release notes https://github.com/colloqi/piSignage/blob/master/RELEASE%20NOTES.md#512

[Quietscher]

@AbhijithBn Did you change anything regarding the cursor?

[AbhijithBn]

No, but we have a different approach to the LightDM crash issue. This should bypass the cursor issue mentioned.

[Quietscher]

okay i updated it but it is buggy

[Quietscher]

When using

sudo apt update && sudo apt -y full-upgrade & sudo sed -i 's/$/ vc4.force_hotplug=1/' /boot/firmware/cmdline.txt

The content is displayed outside of the monitor and the monitor only shows "piSignage"

This happened again

[AbhijithBn]

Can you try using a fresh 5.1.2 image from HERE to rule out all the previous changes that were done from causing these isssues?

[Quietscher]

[Quietscher]

We had the problem earlier

[Quietscher]

Can you try using a fresh 5.1.2 image from HERE to rule out all the previous changes that were done from causing these isssues?

if it is really neccessary. Because then i have to set up everything again. including the pages nginx, ssh and so on

[AbhijithBn]

Please use HDMI-1 and check the behaviour on the actual display rather than the screenshot

[Quietscher]

Yes I did check the screen and its just the black. Its exactly like my quote above from weeks ago. I will try again with HDMI 1.

[Quietscher]

HMDI 1 works, but Cursor still triggers hovereffects in the middle of the screen. Also I need to check in 30min if the greeter appears

[AbhijithBn]

Can you try using a fresh 5.1.2 image from HERE to rule out all the previous changes that were done from causing these isssues?

if it is really neccessary. Because then i have to set up everything again. including the pages nginx, ssh and so on

Yes we recommend starting fresh. You can use a different SD Card to check this maybe? If you are using Raspberry Pi imager, please refrain from any OS customizations such as SSH or Autologin, Network Config,etc.

[Quietscher]

Okay freshly new installed and set up. Ill let it run and post in 30min again whether it shows the greeter. The mouse is still triggering hovereffects.

[Quietscher]

I think the easiest option is to add a custom field in the piSignage Server options, where the mouse should be on the Signage. @AbhijithBn

[Quietscher]

Also, there is a new bug @AbhijithBn @colloqi. With the Version 5.1.2 this Bug occurs: After a certain amount of time (sth between 1h - 4h) the pi / the piSignage freezes and I can't connect via ssh anymore.

[AbhijithBn]

Is this issue happening on a fresh install pisignage 5.1.2 or on the one you upgraded from previous version?

[Quietscher]

Fresh install

[AbhijithBn]

Can you send us the output of the command ps -ef | grep wayfire

[Quietscher]

pi 22235 22155 0 08:10 ? 00:00:00 systemd-inhibit --what=handle-power-key /usr/bin/wayfire pi 22269 22235 1 08:10 ? 00:00:02 /usr/bin/wayfire pi 24808 24613 0 08:14 pts/0 00:00:00 grep --color=auto wayfire

this is the current output, but i just restarted it, i dont know if it helps

[AbhijithBn]

@Quietscher Can you share your username on pisignage.com at support at pisignage.com with reference to this ticket?

[Quietscher]

No I am sorry. We are hosting piSignage Server by our selfs, so I do not have a pisignage account

[AbhijithBn]

No issues

Can you check the disk-usage by issuing the command and send us the output? df -h

If it has 100% utilization, can you issue these 2 commands and send us the output?

du /home/pi/apps-data/.config/chromium -h -d 1

du /home/pi/apps-data/.config/chromium/weblink-0 -h -d 1

EDIT: updated the commands to check the disk usage

[Quietscher]

disc usage of piSignage server or piSignage instance on the pi?

[Quietscher]

Pi: Filesystem Size Used Avail Use% Mounted on udev 1.8G 0 1.8G 0% /dev tmpfs 399M 1.5M 398M 1% /run /dev/mmcblk0p2 117G 6.1G 106G 6% / tmpfs 2.0G 12M 2.0G 1% /dev/shm tmpfs 5.0M 12K 5.0M 1% /run/lock /dev/mmcblk0p1 510M 117M 394M 23% /boot/firmware tmpfs 399M 36K 399M 1% /run/user/1000

[AbhijithBn]

Disk usage of the Pi. Are you able to login using ssh now?

[Quietscher]

Pi: Filesystem Size Used Avail Use% Mounted on udev 1.8G 0 1.8G 0% /dev tmpfs 399M 1.5M 398M 1% /run /dev/mmcblk0p2 117G 6.1G 106G 6% / tmpfs 2.0G 12M 2.0G 1% /dev/shm tmpfs 5.0M 12K 5.0M 1% /run/lock /dev/mmcblk0p1 510M 117M 394M 23% /boot/firmware tmpfs 399M 36K 399M 1% /run/user/1000

This is from the pi and the error occurs after a couple of hours.

The problem will definetly come again, since we didnt change anything yet 🤔

[colloqi]

Also, there is a new bug @AbhijithBn @colloqi. With the Version 5.1.2 this Bug occurs: After a certain amount of time (sth between 1h - 4h) the pi / the piSignage freezes and I can't connect via ssh anymore.

Can we know which asset is causing the issue, if possible can you send a screenshot of the playlist contents to support at pisignage.com?

[Quietscher]

The Asset cant cause the issue. The assets did not change between the versions. They are Weblinks (CORS supported).

[colloqi]

Is there any chance we can get those links to test here?

[Quietscher]

Okay yesterday it happened again. But that must have been after 6h or more

[Quietscher]

OK so, I cant ssh to it anymore, I cant open the terminal even with a keyboard connected to the pi, the picture is frozen and the Pi 5 lamp that is usually shining in bright green is shining less but still a little green. The fan spinns, but not constant, it seems to try to process sth.

[Quietscher]

The only way I can get out of this by now is by unplugging the Pi from the powersource and replugging it in. This seems like a major bug.

[AbhijithBn]

Before you unplug the power supply can you try the following?

df -h
du /home/pi/apps-data/.config/chromium -h -d 1
du /home/pi/apps-data/.config/chromium/weblink-0 -h -d 1

[Quietscher]

OK so, I cant ssh to it anymore, I cant open the terminal even with a keyboard connected to the pi, the picture is frozen and the Pi 5 lamp that is usually shining in bright green is shining less but still a little green. The fan spinns, but not constant, it seems to try to process sth.

Please read. I can't because it does not recognize any input. Additionally it does not show any cursor. AND I cant ssh.

[AbhijithBn]

It is still connected to your open-source server right? You can issue those commands and send us the output.

[Quietscher]

I am sorry that is not possible. This is the only hints I have.

[Quietscher]

The pi is not connected

[AbhijithBn]

Is there any chance we can get those links to test here?

Is this possible

Can you keep your Player connected to pisignage.com instead of open-source server while we figure out this issue?

[Quietscher]

These are the assets: