CometChatCallButtons cannot specify icon url

[michaeljajou]

cometchat_chat_uikit: ^4.1.0
cometchat_calls_uikit: ^4.1.0

I am trying to specify a custom icon for the phone call and audio call button.

CometChatCallButtons(
  user: user,
  group: group,
  voiceCallIconPackage: 'MY_PACKAGE_NAME',
  videoCallIconPackage: 'MY_PACKAGE_NAME',
  voiceCallIconURL: CoreAsset.phone.path,
  videoCallIconURL: CoreAsset.video.path,
  callButtonsStyle: const ccc.CallButtonsStyle(
    borderRadius: 8,
    videoCallIconTint: AppTheme.primaryColor,
  ),
)

However it throws the exception asset not found - I am specifying the package exactly as it is named on line 1 of my pubspec

[cometchat-helpcenter-bot]

Keagan (CometChat Team) replied:

Hello Michael,

Thank you for reaching out and sharing your concern with us. I am Keagan from the Customer Experience Team.

Could you please share a screenshot of the "exception asset not found" error you get while trying to specify a custom icon?

Regards

Keagan Ellis CometChat

[michaeljajou]

======== Exception caught by image resource service ================================================
The following assertion was thrown resolving an image codec:
Unable to load asset: "packages/assets/icons/video.png".

Exception: Asset not found
When the exception was thrown, this was the stack: 
#0      PlatformAssetBundle.loadBuffer (package:flutter/src/services/asset_bundle.dart:365:7)
<asynchronous suspension>
#1      AssetBundleImageProvider._loadAsync (package:flutter/src/painting/image_provider.dart:754:16)
<asynchronous suspension>
#2      MultiFrameImageStreamCompleter._handleCodecReady (package:flutter/src/painting/image_stream.dart:969:3)
<asynchronous suspension>
Image provider: AssetImage(bundle: null, name: "packages/assets/icons/video.png")
Image key: AssetBundleImageKey(bundle: PlatformAssetBundle#02eb4(), name: "packages/assets/icons/video.png", scale: 1.0)
====================================================================================================

======== Exception caught by rendering library =====================================================
The following assertion was thrown during performLayout():
Trailing widget consumes entire tile width. Please use a sized widget, or consider replacing ListTile with a custom widget (see https://api.flutter.dev/flutter/material/ListTile-class.html#material.ListTile.4)
'package:flutter/src/material/list_tile.dart':
Failed assertion: line 1322 pos 7: 'tileWidth != trailingSize.width || tileWidth == 0.0'

[michaeljajou]

    ccc.CometChatCallButtons(
      user: user,
      group: group,
      voiceCallIconPackage: 'intimid',
      videoCallIconPackage: 'intimid',
      voiceCallIconURL: CoreAsset.phone.path,
      videoCallIconURL: CoreAsset.video.path,
      callButtonsStyle: const ccc.CallButtonsStyle(
        borderRadius: 8,
        videoCallIconTint: AppTheme.primaryColor,
      ),
    )

[cometchat-helpcenter-bot]

Keagan (CometChat Team) replied:

Hello Michael,

Thank you for sharing the information with us.

Please allow us some time to review the concern and circle back with more Information at the earliest.

Regards

Keagan Ellis CometChat

[cometchat-helpcenter-bot]

Munikiran Narpareddi (CometChat Team) replied:

Hello Michael,

Can you please share your pubspec.yaml file. This will help us investigate the issue.

Regards,

Muni Kiran Narpareddi Associate Software Developer CometChat

[michaeljajou]

`name: intimid description: "InTimid Flutter Mobile Application" publish_to: 'none' version: 1.0.0+1

environment: sdk: '>=3.2.3 <4.0.0'

dependencies: flutter: sdk: flutter

cupertino_icons: ^1.0.2 go_router: ^10.0.0 flutter_bloc: ^8.1.3 freezed: ^2.4.2 freezed_annotation: ^2.4.1 json_annotation: ^4.8.1 permission_handler: 10.2.0 flutter_svg: ^2.0.7 image_picker: ^1.0.4 app_settings: ^5.0.0 webview_flutter: ^4.2.4 url_launcher: ^6.1.14 equatable: ^2.0.5 flutter_dotenv: ^5.1.0 shared_preferences: ^2.2.2 email_validator: ^2.1.17 camera: ^0.10.5+8 collection: ^1.18.0 share_plus: ^7.2.1 intl: ^0.18.1 cometchat_chat_uikit: ^4.1.0 google_fonts: ^4.0.4 image_cropper: ^4.0.1 get: ^4.6.6 cometchat_calls_uikit: ^4.1.0

dev_dependencies: flutter_test: sdk: flutter build_runner: ^2.4.6 json_serializable: ^6.7.1 flutter_launcher_icons: ^0.13.1 flutter_lints: ^2.0.0

flutter: uses-material-design: true assets:

• .env
• assets/
• assets/icons/
• assets/graphics/

flutter_launcher_icons: ios: true android: true image_path: "assets/icons/app_icon.png" image_path_android: "assets/icons/android_app_icon.png" adaptive_icon_foreground: "assets/icons/android_app_icon.png" adaptive_icon_background: "assets/graphics/app_icon_background.png"`

[cometchat-helpcenter-bot]

Munikiran Narpareddi (CometChat Team) replied:

Hello Michael,

Thank you for sharing the file. We are currently investigating this issue on our end. We will get back to you as soon as we have an update.

Regards,

Muni Kiran Narpareddi Associate Software Developer CometChat

[cometchat-helpcenter-bot]

Munikiran Narpareddi (CometChat Team) replied:

Hello Michael,

Thank you for reporting this issue. We have sent the information to our product engineering team for more investigation. We will be in touch when we have more information.

Regards,

Muni Kiran Narpareddi Associate Software Developer CometChat

[michaeljajou]

Thank you - any recent updates?

[cometchat-helpcenter-bot]

Mayur (CometChat Team) replied:

Hi Michael,

Unfortunately we do not have a substantial update on the issue you reported & as per our policy we cannot provide a timeline on bug fixes either. Be rest assured we will keep you updated on the status of the bug resolution as & when we have an update.

Thanks,

Mayur Bhandari CometChat

[michaeljajou]

Okay thank you - so is this confirmed a bug in the SDK rather than not an error in my implementation?

[cometchat-helpcenter-bot]

Mayur (CometChat Team) replied:

Hi Michael,

Yes the team has confirmed that it is a bug on our end. We will keep you updated on the status of the same.

Thanks,

Mayur Bhandari CometChat

[michaeljajou]

Raising this issue again, this still doesn't seem to be working. Please provide an example of how to specify a custom icon