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commons-stack / iteration0

Where we organize the Commons Stack Core Team's efforts
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Monitor the swag shop. Sanity check Printful billing & charges & process #626

Closed tamarandom closed 3 years ago

tamarandom commented 3 years ago
  1. Are we doing this the best way? Debits per tx versus loading wallet
  2. Setup bi-weekly or monthly review process to monitor charges and tally totals
tamarandom commented 3 years ago

Two orders were returned yesterday. Cause : invalid address. Setting this as a repeating task to keep an eye on the payments, returns, errors on the admin site.

tamarandom commented 3 years ago

The two returns were treated. One was a carrier error and is being sent again to the same address. The other, in Spain, required a floor and door and now will be resent. 🤷🏼‍♀️

tamarandom commented 3 years ago

CC still working ;) and no new returns! Winning.

tamarandom commented 3 years ago

@nikoline is still the owner of the shop. The owner email needs to be changed to info@commonsstack.org so that she doesn't have to have the responsibility to forward on delivery errors from the Printful team. For some reason, there was an email they sent only to the Owner role about a delivery that required an email address or it would be returned and the window they gave was very short to do so!

tamarandom commented 3 years ago

An address change and an address verification. Nothing major this Sprint.

tamarandom commented 3 years ago

@iviangita has generously offered to take this on. In process of handing it over.