Open nirupamav opened 4 years ago
@rinkeshbhutwala can you determine if this value is set in the signing request in Python or somewhere else???
Please review the logic that creates the Docusign signing request: https://github.com/communitybridge/easycla/blob/master/cla-backend/cla/models/docusign_models.py#L868
Ask Harold if you need Python help - but I think hopefully you can understand the logic and maybe identify where the date/time is set???
Let us know if this is not possible to adjust based on user's timezone.
@dealako I have verified this ticket regarding the date issue while we getting a date that time we need to convert date with the local timezone I also discuss this with @wanyaland as well.
Issue is still reproducible. I am trying to sign on 02-11-2020 but in Docusign it shows 01-11-2020
@makkalot can we allow DocuSign to set this value based on the client's date/time zone. Have you seen anything like this in the DocuSign API. Obviously, this value should be set when the user completes the signing process. Can this be calculated and set by DocuSign?
I checked this and seems there are some rules that Docusign follows for this : https://support.docusign.com/en/articles/Why-is-the-date-signed-field-displayed-as-Pacific-Time-Zone-PDT
So, depends what we want to do about it, we can try set it from our API by getting the user's timezone. This way the user will see the timezone we've set. Need to experiment with dateSignedTabs
field if it's editable by us, might not be. The other thing we can do is login on Admin/Sender in docusign side of things and see if there's option to display user's timezone instead of the default PST one.
@dealako
@dealako to review this one & decide what to do with it - it is an edge case.
I'm working to re-gain access to DocuSign to determine if I can adjust the settings.
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