Closed jpalmerLinuxFoundation closed 4 years ago
We will include a comprehensive audit log for EasyCLA v2 which will record all pass/fail events - including signature whitelist or ICLA lookup failure. We now include a troubleshooting page for CCLA users which helps identify FAQ/issues for EasyCLA bot failures.
Closing this issue during our backlog review. If additional help (be specific) is needed then please create a new ticket.
Summary
For troubleshooting, we need to know and track when someone makes a commit and fails the check, especially when we have a signature for the user.
Background
This GitHub EasyCLA user is not able to commit even after signing CLA
Project: OSQUERY cla-prod-users.user_github_id: 5714290 cla-prod-users.user_github_username: alessandrogario
Issue: based on the logs, the user failed GH OAuth authorization
Project: ONAP Having issues with EasyCLA telling users that they have not signed a CLA when they are whitelisted. Especially for AT&T.
This user Gerrit was having issues in production
Resolution: user was missing from LDAP which prevented him from passing the CLA checks - need to investigate why he was not added to the group
User Story
Task List
Acceptance Criteria
Testing is "Done"
Demo to Product Owner (or delegate)