The Contributor License Agreement (CLA) service of the Linux Foundation lets project contributors read, sign, and submit contributor license agreements easily.
When the easycla bot comments that the user is not authorized under a signed CLA, the comment should also have a link to the Jira Product Support desk for further help.
Background
When a contributor is unable to be authorized through EasyCLA, they should be presented with a link for the Linux Foundation Product Support service desk for further assistance.
After and below the "Please click here to be authorized" link, another link should be presented for further assistance.
A description from a user's perspective - e.g.:
As a contributor who is not authorized under a CLA
I want to be able to contact support if I am unable be authorized through the easyCLA console.
Acceptance Criteria
The "done" criteria when this feature or problem is resolved. Such as:
Unit Tests added and running in CI
Functional Tests updated to cover feature, if applicable
Demonstrate the set of capabilities to the product team while the code is
running in the STAGING environment.
References
(Optional) Provide any code or specification references that would be helpful
for the developer implementing this feature.
WillsonHG
commented
4 years ago
Summary
When the easycla bot comments that the user is not authorized under a signed CLA, the comment should also have a link to the Jira Product Support desk for further help.
Background
When a contributor is unable to be authorized through EasyCLA, they should be presented with a link for the Linux Foundation Product Support service desk for further assistance.
"For further assistance with EasyCLA, please submit a support request." should link to https://jira.linuxfoundation.org/servicedesk/customer/portal/4
User Story
A description from a user's perspective - e.g.: As a contributor who is not authorized under a CLA I want to be able to contact support if I am unable be authorized through the easyCLA console.
Acceptance Criteria
The "done" criteria when this feature or problem is resolved. Such as:
References (Optional) Provide any code or specification references that would be helpful for the developer implementing this feature.