I would like to bring this issue to your notice again as it still has not finalised and the amount has not been transferred to my OL account.
14 days ago I did a Cash Out from my portal account to my OL account, with the intention to send the amount of 5000 compuceeds to my Trade-Ceeds account. Although it says completed in my Transaction log on my Portal account, these funds have still not shown up in my OL account, so I am unable to send them to Trade-Ceeds. See copies from my Portal and OL account below.
ACCOUNT OPEN ORDERS COLLATERAL DEBT TOTAL VALUE
cni-unifictraders 0 BTS 0 BTS 0 BTS 632 BTS
Recent activity (export to .csv)
OPERATION INFO
TRANSFER
blocktrades sent 501 BTS to cni-unifictraders
13 days ago - 2.64174 BTS
TRANSFER
cni-unifictraders sent 100 BTS to trade-ceeds
Unlock your wallet in order to see this memo
last month - 0.0028 COMPUCEEDS
As can be seen, these funds have not arrived into my OL account and it has been 14 days so far.
I look forward to getting this issue resolved asap.
Hi,
I would like to bring this issue to your notice again as it still has not finalised and the amount has not been transferred to my OL account.
14 days ago I did a Cash Out from my portal account to my OL account, with the intention to send the amount of 5000 compuceeds to my Trade-Ceeds account. Although it says completed in my Transaction log on my Portal account, these funds have still not shown up in my OL account, so I am unable to send them to Trade-Ceeds. See copies from my Portal and OL account below.
09/07/2016 cni-unifictraders ฿ 9.47736474 € 5,150.00 € 543.40 Completed
ACCOUNT OPEN ORDERS COLLATERAL DEBT TOTAL VALUE cni-unifictraders 0 BTS 0 BTS 0 BTS 632 BTS Recent activity (export to .csv) OPERATION INFO TRANSFER
blocktrades sent 501 BTS to cni-unifictraders 13 days ago - 2.64174 BTS TRANSFER
cni-unifictraders sent 100 BTS to trade-ceeds Unlock your wallet in order to see this memo last month - 0.0028 COMPUCEEDS
As can be seen, these funds have not arrived into my OL account and it has been 14 days so far.
I look forward to getting this issue resolved asap.