Confluent Cloud Resources do not load

[roberto-molinari]

Type: Bug

After I log in to my Confluent Cloud account via the VS Code Plugin, I get "no resources found." in the Resources section of the left nav

I expect to see my environments, clusters, etc.

Note that when I click "Select Kafka Cluster" in the Topics section of the left nav, I do get presented with a list of the clusters in my confluent.cloud account (so some level of connection is working)

Extension version: 0.15.3 VS Code version: Code 1.93.1 (Universal) (38c31bc77e0dd6ae88a4e9cc93428cc27a56ba40, 2024-09-11T17:20:05.685Z) OS version: Darwin arm64 23.6.0 Modes:

System Info

|Item|Value| |---|---| |CPUs|Apple M1 Pro (8 x 2400)| |GPU Status|2d_canvas: enabled
canvas_oop_rasterization: enabled_on
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: enabled
multiple_raster_threads: enabled_on
opengl: enabled_on
rasterization: enabled
raw_draw: disabled_off_ok
skia_graphite: disabled_off
video_decode: enabled
video_encode: enabled
webgl: enabled
webgl2: enabled
webgpu: enabled
webnn: disabled_off| |Load (avg)|4, 6, 7| |Memory (System)|16.00GB (0.30GB free)| |Process Argv|--crash-reporter-id a94e9292-2792-4272-bb61-f29756bd22e9| |Screen Reader|no| |VM|0%|

A/B Experiments

``` vsliv368:30146709 vspor879:30202332 vspor708:30202333 vspor363:30204092 vscod805:30301674 binariesv615:30325510 vsaa593cf:30376535 py29gd2263:31024239 c4g48928:30535728 azure-dev_surveyone:30548225 a9j8j154:30646983 962ge761:30959799 pythongtdpath:30769146 welcomedialog:30910333 pythonnoceb:30805159 asynctok:30898717 pythonmypyd1:30879173 h48ei257:31000450 pythontbext0:30879054 accentitlementsc:30995553 dsvsc016:30899300 dsvsc017:30899301 dsvsc018:30899302 cppperfnew:31000557 dsvsc020:30976470 pythonait:31006305 dsvsc021:30996838 0ee40948:31013168 a69g1124:31058053 dvdeprecation:31068756 dwnewjupytercf:31046870 impr_priority:31102340 nativerepl1:31139838 refactort:31108082 pythonrstrctxt:31112756 flighttreat:31134774 wkspc-onlycs-t:31132770 wkspc-ranged-t:31125599 autoexpandse:31133494 ei213698:31121563 ```

[shouples]

@roberto-molinari thanks for bringing this up! Are you using Google/GitHub SSO for logging in, or username/password?

And if you're able to reproduce this behavior, do you still see No resources found after clicking the Refresh action on the Resources view?

[roberto-molinari]

@shouples - I log in to confluent cloud using username/password

Yes, the problem is reproduceable (I've actually never had the Resources pane work)

And yes, happens even after I use the Refresh button

[shouples]

Got it, thanks @roberto-molinari -- we'll add some handling for this issue in the upcoming release to help triage what's going on here since there seems to be an issue loading your CCloud environments for the default organization. Will keep you posted once we get the next version published to the marketplace.

[shouples]

@roberto-molinari when you get a chance, could you please try with the latest version of the extension (v0.18.1)?

I'm hoping you'll see some different behavior now when loading the Resources view, and ideally we'll get some visibility on what exactly was causing the issue originally.

[roberto-molinari]

Works now, thanks!

[shouples]

@roberto-molinari do your CCloud resources (environments and clusters) load properly now, or are you seeing an error notification?

If the former, I'm curious if there are any resources that may be missing (from the Resources view) that could have previously caused the loading to stall in an earlier version of the extension.

[roberto-molinari]

Resources are loading now

And at least all the environments, kafka clusters and schema registry instances that I see in the web ui are also showing in the vs code ui

[shouples]

Great to hear! I'm going to close this one, and we can revisit/reopen if folks are seeing error notifications mentioned above and/or are missing resources that they may see in CCloud.