Closed schmitmd closed 10 years ago
Is anyone on this? Very frustrating.
We had a server issue which incorrectly reported an error to Cyphertite saying it was out of space. We have resolved this issue and are looking into ensuring it does not occur again. If you re-start your backup at this time, it should complete properly.
Still having issues. It's stopped 4 different simultaneous backups. I've tried remote and local ctfile mode to no avail. Is there any way I can be helpful in solving this issue?
We completed part of the fix this morning. We still have a bit more work to do, which will likely include a client side software update to completely eliminate the issue. As of right now, you should be able to re-start your backups and have them complete normally. If you would like to provide your username via support@cyphertite.com I can take a look and make sure there is nothing else strange with your account.
Fixed for me as far as I can tell. Thanks! Feel free to close this issue whenever.
On some long-running backups, I've run into the following error: chunk write failed: Account has run out of space - Please log in to your cyphertite.com account or contact support@cyphertite.com
This happens despite the fact that I have the Unlimited plan and occurs regardless of time since last renewal date. Please fix.