connext / monorepo

Connext is a modular stack for trust-minimized, generalized communication between blockchains.

https://docs.connext.network

MIT License

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[ICE: 10] WETH-nextWETH position on Arbitrum is not visible in the UI #6202

Open MinistroDolar opened 3 months ago

MinistroDolar commented 3 months ago

Describe the bug The user has a WETH-nextWETH position in our pools on Arbitrum. (addy: 0xa6c7bb04e35d98ed775fe78efe330ebfe7d059a4)

But he can't see his position in our site.

He already tried rotating RPCs which didn't help.

I requested him to check the console, this is the result:

Is the issue similar to this one? : https://github.com/connext/monorepo/issues/6171 (btw i don't understand why it appears like "base" if the user is trying to access the pool on arbitrum)

Additional context https://app.intercom.com/a/inbox/qge2vd8z/inbox/shared/all/conversation/977?view=List @oncall

SLA: 5 working days

just-a-node commented 3 months ago

Having difficulty reproducing this one. Will backlog until prioritized.

ekbainova commented 3 months ago

6171 connected? @just-a-node

ekbainova commented 3 months ago

6229

Tommy-R8 commented 3 months ago

A note on this: One of the users who reported this says they deposited 0.51 ETH. Then kept it there for 1 month+ @20-22% APR. And now when they go to withdraw (and debank says the same), the total amount to withdraw is less than 100.1% of the initial deposit, when at these rates it should be closer to 101-102%

ekbainova commented 2 months ago

Keep me informed about the status. @jwtong

jwtong commented 2 months ago

Need more info, can they share what info is missing in a screenshot?

Tommy-R8 commented 1 month ago

It's happening on Base now https://app.intercom.com/a/inbox/qge2vd8z/inbox/shared/all/conversation/1555?view=List

Tommy-R8 commented 1 month ago

Another user having the same issue with not loading the nextWETH balance on Base https://app.intercom.com/a/inbox/qge2vd8z/inbox/shared/all/conversation/1557?view=List