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conorpp / u2f-zero

U2F USB token optimized for physical security, affordability, and style
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unable to register #82

Closed e3bo closed 6 years ago

e3bo commented 6 years ago

This could be user error, but I'm not able to register either of the 2 u2fzeros I just received last week from Amazon on either GitHub, Google, or https://u2f.bin.coffee/. On every registration attempt, the light never turns orange, although it goes from green to blue when I hold the button down. I've tried with Firefox 60 and Chromium 67 on Arch Linux, using all 3 USB ports on my laptop. It seems to me I have a similar problem to #69, which was attributed to faulty devices. However, I was wondering if someone could explain to me how I could confirm that, or suggest what I might be doing wrong.

conorpp commented 6 years ago

When did you order them? In the U.S.?

e3bo commented 6 years ago

I ordered them on June 3 in the U.S. They shipped on June 6. The return address on the shipping envelope is Lexington, KY.

I'm going to try using them in a Windows computer in a few minutes.

MaPePeR commented 6 years ago

Just a very random guess: did you add ehe udev rule that is required to operate u2f devices on linux? (Not sure if they are added by default)

e3bo commented 6 years ago

That was it. Thanks for your patient help. I looked at the wiki last night but somehow missed that. For anyone else with this problem, see instructions on this page:

https://github.com/conorpp/u2f-zero/wiki/Using-U2F-Token-on-Linux-(udev)