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contao / contao-manager

Contao Manager
GNU Lesser General Public License v3.0
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easyname hosting issues with symlinks via php #583

Closed peasyname closed 4 years ago

peasyname commented 4 years ago

hello,

until recently we had actually disabled the php function symlink(). Now we have a new experimental setup where this function is no longer disabled. however, the issue with the web install tool / contao manager remains the same. you can check the php info via https://contao.easynametest.com/phpnf0.php

You can also try running the tool yourself under https://contao.easynametest.com/contao-manager.phar.php user: easynamesupport pass: fDq3LbNf9im2FRL

We would like to be able to offer an automatised setup for contao in the future, but will not be able to as long as this problem persists.

thank you for getting back to us.

regards the easyname Support Team

Toflar commented 4 years ago

What's the problem? The Contao Manager reports that symlink() is missing on the CLI, not the web process. It has to be enabled in both SAPIs.

peasyname commented 4 years ago

Hello,

thank you for getting back to me so quickly.

We were able to fix this issue but ran into the next error:

[cid:image001.png@01D67BC4.74080F20]

It’s not like the tool asked me whether it should install in another folder, it’s complaining about itself 😃

Other than that I think we’re on the right way.

I’m looking forward to your reply.

Regards Philipp Au easyname Support

Von: Yanick Witschi notifications@github.com Gesendet: Mittwoch, 26. August 2020 15:21 An: contao/contao-manager contao-manager@noreply.github.com Cc: Philipp Au (EXT) pa@easyname.at; Author author@noreply.github.com Betreff: Re: [contao/contao-manager] easyname hosting issues with symlinks via php (#583)

What's the problem? The Contao Manager reports that symlink() is missing on the CLI, not the web process. It has to be enabled in both SAPIs.

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fritzmg commented 4 years ago

@peasyname you need to upload screenshots directly on GitHub, it does not work with email replies to comments ;)

Presumably you mean that the Contao Manager is complaining about a non empty directory?

peasyname commented 4 years ago

I see, here is the error message from the screenshot. The setup tool complains that it is in its own folder, but does not offer the possibility to use another folder instead:

ERROR 500 Unbekannter Installationsstatus Auf Ihrem Server wurden Dateien gefunden, die keiner bekannten Contao-Version zugeordnet werden konnten. Um Contao zu installieren, müssen Sie entweder Ihre Installation manuell reparieren oder folgende Dateien und Ordner entfernen:

Edit:

here's a machine translation of the message as well:

ERROR 500 Unknown installation status Files were found on your server that could not be assigned to any known Contao version. To install Contao you either have to repair your installation manually or remove the following files and folders:

fritzmg commented 4 years ago

As explained in the documentation, you need to create an empty folder called web/ within the desired installation directory of the new Contao installation. Both the target directory and the web/ directory need to be empty. Then you put the contao-manager.phar into the newly created web/ folder, rename it to contao-manager.phar.php, change the DocumentRoot of the domain to the newly created web/ folder and then access https://example.com/contao-manager.phar.php. Is that the procedure you have done?

peasyname commented 4 years ago

the only contents of my folder are the contao-manager.phar.php and the additional contao-manager folder the setup tool created. Can I configure another folder by changing the script?

fritzmg commented 4 years ago

the only contents of my folder

Which folder exactly?

Can I configure another folder by changing the script?

No, the contao-manager.phar.php must be located in the web/ sub-directory of the (future) Contao Installation.

xchs commented 4 years ago

@peasyname https://docs.contao.org/manual/de/installation/contao-manager/#hosting-konfiguration

peasyname commented 4 years ago

I have two test cases now, one with a folder /html/contao-manager/(contao-manager.phar.php) and the other with /html/contao-manager/web/(contao-manager.phar.php) and its the same error:

ERROR 500 Unbekannter Installationsstatus Auf Ihrem Server wurden Dateien gefunden, die keiner bekannten Contao-Version zugeordnet werden konnten. Um Contao zu installieren, müssen Sie entweder Ihre Installation manuell reparieren oder folgende Dateien und Ordner entfernen:

fritzmg commented 4 years ago

and the other with /html/contao-manager/web/(contao-manager.phar.php) and its the same error

Can you provide access to this test case?

The first test case is definitely wrong, as the contao-manager.phar.php needs to be within the web/ sub-directory of the future Contao installation.

peasyname commented 4 years ago

user and pass are the same as in my previous post above

the one in the webfolder is reachable under https://contao-web.easynametest.com

the one in the contao-manager folder is still under https://contao.easynametest.com

if you need further access (ie. FTP) please email me under pa@easyname.at

xchs commented 4 years ago

and the other with /html/contao-manager/web/(contao-manager.phar.php) and its the same error

Did you set the DocumentRoot of https://contao-web.easynametest.com/ correctly to /html/contao-manager/web/? I would also choose an other name for the installation folder (i.e. instead of contao-manager/) since the Contao Manager also creates automatically a subdirectory with the same name (i.e. /html/contao-manager/contao-manager/) within your Contao installation. But well, of course it should still work. 😃

aschempp commented 4 years ago

I assume this has been solved, and it does not look like a bug but rather a question.

fritzmg commented 4 years ago

@aschempp the bug could be, that the installation does not work, if the target directory happens to be named contao-manager. But I haven't heard back from easyname about this yet, and I haven't confirmed this myself yet. I'll post here again if I do.

aschempp commented 4 years ago

That wouldn't really make sense to me. The Contao Manager only checks if the current directory is names web, and decides to place the contao-manager in the parent or the current folder based on that. But yeah, lets wait for feedback and reopen if necessary.