coopcycle / coopcycle-app

CoopCycle native app
MIT License
151 stars 33 forks source link

As a client, I don't want to think that I will not be charged for the use of reusable packages when I will actually be. #1539

Open AdrienSICKLO opened 1 year ago

AdrienSICKLO commented 1 year ago

Because some initiatives include a "service fee" for managing the cost of the reusable packages (to cash them, send them back to the restaurants etc...) there is the possibility on the platform to add an extra "reusable package" fee.

For those who don't choose that option, right now, at check out step of ordering, the app says "I want reusable packages (free)" when in reality the customer will still have to pay a deposit amount of money to get the packages.

Therefore, the wording is wrong because it encourages the customer to think that there is no extra charge.

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Paul-Eraman-CoopCycle commented 2 days ago

Please let us know what language would be better