Solidify Workflows

[solverat]

To-Dos

• [ ] Add this to the docs
• [x] Use NEW as State instead of INITIALIZED, remove INITIALIZED.
• [x] Remove ORDER_STATUS_PENDING Status
• [x] Remove unsed ON_HOLD State
• [ ] Add Status to backend Overview (list and detail)
• [ ] Add Workflow Description to State Overview in Order Detail
• [x] Implement Translations for States and Status To Frontend
• [ ] Implement Translations for States and Status To Backend
• [ ] Display Status in Customer Order Overview
• [x] Implement Statuses: WAITING_FOR_PAYMENT (To pending payment state), SHIPPED (To complete state), ON_HOLD (To processing state)
• [x] Rename CLOSED Status to REFUNDED
• [ ] Strict State Config in Workflow (Transitions): Do not allow to change State (in Backend) if not possible
• [ ] Implement Status change functionality to payment (?)

Order States

These are the default States and Statuses which comes shipped with CoreShop.

State: Used by Core and Backend. It's not possible to add custom States! Status: Used to display to User in Frontend (Order Overview). It's possible to add custom status fields to give frontend customer a better overview about his current order state.

State	Status	Description	Comments
~INITIALIZED~	INITIALIZED	The Default State when creating an Order Object	Remove it since it has no meaning to customer and/or backend office?
NEW	NEW	A new Order has been placed.	This State is actually not implemented. We should use this State instead of INITIALIZED
PENDING_PAYMENT	WAITING_FOR_PAYMENT, PENDING_PAYMENT	This is a difficult one. This State gets applied if users choose offline payment or if payment gateway wants to manually capture the payment. Depending on selection the status will change to WAITING_FOR_PAYMENT or PENDING_PAYMENT.
PAYMENT_REVIEW	PAYMENT_REVIEW	If something went wrong during payment (wrong amount, fraud detection) this state gets applied.
PROCESSING	PROCESSING	Processing means that orders are currently in processing state.
COMPLETE	SHIPPED	Orders marked as complete have been invoiced and have shipped.
CLOSED	REFUNDED	Closed orders are orders that have had a credit memo assigned to it and the customer has been refunded for their order.	Rename CLOSED Status to REFUNDED
CANCELED	CANCELED	Cancelled orders should be used if orders are cancelled or if the orders have not been paid for.
~ON_HOLD~	ON_HOLD	Orders placed on hold must be taken off hold before continuing any further actions.	Remove it! Since we can't switch back to PROCESSING, we should add ON_HOLD as a Status to PROCESSING

Payment States

State	Description	Comments
NEW	Payment has been created. This happens after customer hits the 'buy' button in checkout summary.
PROCESSING	If payment has been authorized
COMPLETED	Payment has been successfully captured.
FAILED	Guess what.
CANCELLED	Payment has been canceled on gateway side.
REFUNDED	Payment has been refunded.
UNKNOWN	Status is unknown.

[dpfaffenbauer]

Transitions need to be defined as well.

[solverat]

This ticket is not relevant anymore since we're now using the symfony state machine, see #276.