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cormiertyshawn895 / Retroactive

Retroactive only receives limited support. Run Aperture, iPhoto, and iTunes on macOS Sonoma, macOS Ventura, macOS Monterey, macOS Big Sur, and macOS Catalina. Xcode 11.7 on macOS Mojave. Final Cut Pro 7, Logic Pro 9, and iWork ’09 on macOS Mojave or macOS High Sierra.
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Sonoma seems to block iTunes Store #389

Open benmullyuk opened 7 months ago

benmullyuk commented 7 months ago

Just a word of warning, I just installed Sonoma and while iTunes still loads fine, trying to go into the Store results in a blank screen. I rolled back to Ventura and iTunes Store worked again. So not sure if I had gremlins or if Apple are blocking store access via iTunes in Sonoma?!

Nes-73 commented 7 months ago

Ok thanks for your feedback. And regarding iPhoto, does it open correctly ?

benmullyuk commented 7 months ago

Ok thanks for your feedback. And regarding iPhoto, does it open correctly ?

Sorry only tried iTunes

Jeeosch commented 7 months ago

I can confirm this behaviour for iTunes with respect to the blank store page. Also, I have the impression that iTunes takes a lot longer to start.

Would be great if that is fixed with the next Retroactive release ... 👍

flocrest commented 6 months ago

It would be great to have this fixed. For me, I can launch and use iTunes, but the store does not open to access new content.

benmullyuk commented 6 months ago

Just tried with Sonoma 14.1 and unfortunately still being blocked from accessing iTunes Store

eugeniosz commented 6 months ago

Just tried with Sonoma 14.1 and unfortunately still being blocked from accessing iTunes Store

Hi all, The same for me, upgraded from Ventura 13.6.1 to Sonoma 14.1. Store not loading and trying to signing with appleid returns "There was a temporary problem completing your request. An unknown error occurred (-45016)"

Andres-Brito commented 5 months ago

In fact, iTunes worked fine with Sonoma, but after reinstalling macOS again, iTunes opens and my music library is perfect, but when I try to sync with iPod it crashes! 🥹

Here's the (extremely long!) report if it helps:

Translated Report (Full Report Below)

Process: iTunes [1348] Path: /Applications/iTunes.app/Contents/MacOS/iTunes.app/Contents/MacOS/iTunes Identifier: com.apple.iTunes Version: 12.9.5 (12.9.5) Build Info: iTunes-1200012009005005~9 Code Type: X86-64 (Native) Parent Process: Exited process [1345] User ID: 501

Date/Time: 2023-12-19 11:13:55.2146 +0000 OS Version: macOS 14.2 (23C64) Report Version: 12 Anonymous UUID: A979CE53-256A-A674-ED0D-94BE5149C616

Time Awake Since Boot: 1900 seconds

System Integrity Protection: disabled

Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [1348]

VM Region Info: 0 is not in any region. Bytes before following region: 4465233920 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START --->
__TEXT 10a261000-10bf8c000 [ 29.2M] r-x/rwx SM=COW .../MacOS/iTunes

Kernel Triage: VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter

Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread 0 iTunes 0x10aa4e3ec 0x10a261000 + 8311788 1 iTunes 0x10aa4e1be 0x10a261000 + 8311230 2 iTunes 0x10b24f9b8 0x10a261000 + 16705976 3 iTunes 0x10a849869 0x10a261000 + 6195305 4 iTunes 0x10b24f8fc 0x10a261000 + 16705788 5 iTunes 0x10a8404d7 0x10a261000 + 6157527 6 iTunes 0x10a84330a 0x10a261000 + 6169354 7 iTunes 0x10a83be8e 0x10a261000 + 6139534 8 iTunes 0x10a8bc00e 0x10a261000 + 6664206 9 iTunes 0x10b372c68 0x10a261000 + 17898600 10 iTunes 0x10b601341 0x10a261000 + 20579137 11 iTunes 0x10aa19cc1 0x10a261000 + 8096961 12 iTunes 0x10b19e0eb 0x10a261000 + 15978731 13 iTunes 0x10b2a92f2 0x10a261000 + 17072882 14 iTunes 0x10b2a9a11 0x10a261000 + 17074705 15 iTunes 0x10b2a9b9a 0x10a261000 + 17075098 16 CoreFoundation 0x7ff811250077 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17 17 CoreFoundation 0x7ff811250019 CFRunLoopDoSource0 + 157 18 CoreFoundation 0x7ff81124fe48 CFRunLoopDoSources0 + 315 19 CoreFoundation 0x7ff81124ea61 __CFRunLoopRun + 919 20 CoreFoundation 0x7ff81124e102 CFRunLoopRunSpecific + 557 21 HIToolbox 0x7ff81bb269d9 RunCurrentEventLoopInMode + 292 22 HIToolbox 0x7ff81bb26616 ReceiveNextEventCommon + 201 23 HIToolbox 0x7ff81bb26531 _BlockUntilNextEventMatchingListInModeWithFilter + 66 24 AppKit 0x7ff81485c7b9 _DPSNextEvent + 880 25 AppKit 0x7ff815154f64 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1304 26 AppKit 0x7ff81484dd32 -[NSApplication run] + 603 27 iTunes 0x10b1bd472 0x10a261000 + 16106610 28 dyld 0x7ff810de9386 start + 1942

Thread 1: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 2: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 3:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 CoreFoundation 0x7ff8112501b5 CFRunLoopServiceMachPort + 143 5 CoreFoundation 0x7ff81124ec25 CFRunLoopRun + 1371 6 CoreFoundation 0x7ff81124e102 CFRunLoopRunSpecific + 557 7 CoreFoundation 0x7ff8112c9b7e CFRunLoopRun + 40 8 MobileDevice 0x111dda0ef __thr_AMRegisterForCallbacks + 474 9 libdispatch.dylib 0x7ff810fcc59a _dispatch_client_callout + 8 10 libdispatch.dylib 0x7ff810fcedba _dispatch_queue_override_invoke + 977 11 libdispatch.dylib 0x7ff810fdb776 _dispatch_root_queue_drain + 328 12 libdispatch.dylib 0x7ff810fdbf22 _dispatch_worker_thread2 + 152 13 libsystem_pthread.dylib 0x7ff811170c06 _pthread_wqthread + 262 14 libsystem_pthread.dylib 0x7ff81116fb97 start_wqthread + 15

Thread 4:: CFRunLoopThread 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 CoreFoundation 0x7ff8112501b5 CFRunLoopServiceMachPort + 143 5 CoreFoundation 0x7ff81124ec25 CFRunLoopRun + 1371 6 CoreFoundation 0x7ff81124e102 CFRunLoopRunSpecific + 557 7 CoreFoundation 0x7ff8112c9b7e CFRunLoopRun + 40 8 iTunes 0x10b9c8f03 0x10a261000 + 24542979 9 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 10 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 5:: caulk.messenger.shared:17 0 libsystem_kernel.dylib 0x7ff8111349aa semaphore_wait_trap + 10 1 caulk 0x7ff81b842c7e caulk::semaphore::timed_wait(double) + 150 2 caulk 0x7ff81b842b98 caulk::concurrent::details::worker_thread::run() + 30 3 caulk 0x7ff81b8428bc void caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::)(), std::__1::tuple<caulk::concurrent::details::worker_thread>>>(void) + 41 4 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 5 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 6:: caulk.messenger.shared:high 0 libsystem_kernel.dylib 0x7ff8111349aa semaphore_wait_trap + 10 1 caulk 0x7ff81b842c7e caulk::semaphore::timed_wait(double) + 150 2 caulk 0x7ff81b842b98 caulk::concurrent::details::worker_thread::run() + 30 3 caulk 0x7ff81b8428bc void caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::)(), std::__1::tuple<caulk::concurrent::details::worker_thread>>>(void) + 41 4 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 5 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 7:: caulk::deferred_logger 0 libsystem_kernel.dylib 0x7ff8111349aa semaphore_wait_trap + 10 1 caulk 0x7ff81b842c7e caulk::semaphore::timed_wait(double) + 150 2 caulk 0x7ff81b842b98 caulk::concurrent::details::worker_thread::run() + 30 3 caulk 0x7ff81b8428bc void caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::)(), std::__1::tuple<caulk::concurrent::details::worker_thread>>>(void) + 41 4 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 5 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 8: 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117476b _pthread_cond_wait + 1211 2 iTunes 0x10a75281a 0x10a261000 + 5183514 3 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 4 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 5 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 9:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x7ff81113d91e select + 10 1 CoreFoundation 0x7ff811278278 CFSocketManager + 641 2 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 3 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 10:: CoreAudioNotificationThread 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 CoreFoundation 0x7ff8112501b5 CFRunLoopServiceMachPort + 143 5 CoreFoundation 0x7ff81124ec25 CFRunLoopRun + 1371 6 CoreFoundation 0x7ff81124e102 CFRunLoopRunSpecific + 557 7 CoreFoundation 0x7ff8112c9b7e CFRunLoopRun + 40 8 iTunes 0x10a9f3630 0x10a261000 + 7939632 9 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 10 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 11: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 12: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 13: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 14: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 15:: JavaScriptCore libpas scavenger 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117476b _pthread_cond_wait + 1211 2 JavaScriptCore 0x7ff82f521327 scavenger_thread_main + 1799 3 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 4 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 16: 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 iTunes 0x10af0c725 0x10a261000 + 13285157 5 iTunes 0x10af0ad15 0x10a261000 + 13278485 6 iTunes 0x10af0a844 0x10a261000 + 13277252 7 iTunes 0x10af0a770 0x10a261000 + 13277040 8 iTunes 0x10b9a805d 0x10a261000 + 24408157 9 iTunes 0x10b45c5f9 0x10a261000 + 18855417 10 iTunes 0x10b45a17f 0x10a261000 + 18846079 11 iTunes 0x10b459da8 0x10a261000 + 18845096 12 iTunes 0x10b478f57 0x10a261000 + 18972503 13 iTunes 0x10b48fc5f 0x10a261000 + 19065951 14 iTunes 0x10af09d94 0x10a261000 + 13274516 15 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 16 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 17 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 17: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 18: 0 libsystem_pthread.dylib 0x7ff81116fb88 start_wqthread + 0

Thread 19: 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 20: 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 21: 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 22: 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 23:: AudioDeviceManager - Client Command Processor Thread 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 24:: AFCVolumeNotificationThread 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 CoreFoundation 0x7ff8112501b5 CFRunLoopServiceMachPort + 143 5 CoreFoundation 0x7ff81124ec25 CFRunLoopRun + 1371 6 CoreFoundation 0x7ff81124e102 CFRunLoopRunSpecific + 557 7 CoreFoundation 0x7ff8112c9b7e CFRunLoopRun + 40 8 iTunes 0x10b9c8f03 0x10a261000 + 24542979 9 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 10 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 25: 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 26:: AVOutputDeviceManager - Client Command Processor Thread 0 libsystem_kernel.dylib 0x7ff8111375ce __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff81117479c _pthread_cond_wait + 1260 2 iTunes 0x10b9a8ce9 0x10a261000 + 24411369 3 iTunes 0x10b9a6aa4 0x10a261000 + 24402596 4 iTunes 0x10b9a6c9d 0x10a261000 + 24403101 5 iTunes 0x10b9c77a0 0x10a261000 + 24536992 6 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 7 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 8 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 27: 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 iTunes 0x10af0c725 0x10a261000 + 13285157 5 iTunes 0x10af0ad15 0x10a261000 + 13278485 6 iTunes 0x10af0a8ee 0x10a261000 + 13277422 7 iTunes 0x10aae4164 0x10a261000 + 8925540 8 iTunes 0x10aae214d 0x10a261000 + 8917325 9 iTunes 0x10af09d94 0x10a261000 + 13274516 10 iTunes 0x10b9c9fbf 0x10a261000 + 24547263 11 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 12 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 28:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x7ff811134a2e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff811142e3a mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff81113bb62 mach_msg_overwrite + 653 3 libsystem_kernel.dylib 0x7ff811134d1f mach_msg + 19 4 CoreFoundation 0x7ff8112501b5 CFRunLoopServiceMachPort + 143 5 CoreFoundation 0x7ff81124ec25 CFRunLoopRun + 1371 6 CoreFoundation 0x7ff81124e102 CFRunLoopRunSpecific + 557 7 CFNetwork 0x7ff816596dd9 0x7ff81634f000 + 2391513 8 Foundation 0x7ff8121e178c NSThreadstart__ + 1013 9 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 10 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 29:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x7ff8111349aa semaphore_wait_trap + 10 1 libdispatch.dylib 0x7ff810fcca6a _dispatch_sema4_wait + 16 2 libdispatch.dylib 0x7ff810fccf5f _dispatch_semaphore_wait_slow + 98 3 HIToolbox 0x7ff81bc5a961 _BeginEventReceiptOnThreadWithFilter + 196 4 AppKit 0x7ff8149b9f54 _NSEventThread + 34 5 libsystem_pthread.dylib 0x7ff811174202 _pthread_start + 99 6 libsystem_pthread.dylib 0x7ff81116fbab thread_start + 15

Thread 0 crashed with X86 Thread State (64-bit): rax: 0xf66df9a2ee04005b rbx: 0x0000000000000001 rcx: 0x0000000000000000 rdx: 0x00007ff7b5c9c090 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007ff7b5c9c750 rsp: 0x00007ff7b5c9c6e0 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0200000110000000 r11: 0xffff800956bc1874 r12: 0x0000000000000000 r13: 0x0000600000dec340 r14: 0x00007f815e861250 r15: 0x00007f815d3bb000 rip: 0x000000010aa4e3ec rfl: 0x0000000000010206 cr2: 0x0000000000000000

Logical CPU: 0 Error Code: 0x00000004 (no mapping for user data read) Trap Number: 14

Thread 0 instruction stream: ff 74 0e 48 8b 07 be 01-00 00 00 ff 90 18 05 00 .t.H............ 00 49 8b be d8 02 00 00-48 8b 07 31 f6 ff 90 18 .I......H..1.... 05 00 00 49 8b be 18 03-00 00 48 8b 07 31 f6 ff ...I......H..1.. 90 18 05 00 00 49 8b be-f8 02 00 00 48 8b 07 31 .....I......H..1 f6 ff 90 18 05 00 00 49-8b be 08 03 00 00 48 8b .......I......H. 07 31 f6 ff 90 18 05 00-00 49 8b be 88 02 00 00 .1.......I...... [48]8b 07 31 f6 ff 90 18-05 00 00 49 8b 86 80 01 H..1.......I.... <== 00 00 48 89 45 b0 49 8b-86 88 01 00 00 48 89 45 ..H.E.I......H.E b8 48 85 c0 74 05 f0 48-ff 40 08 49 81 c6 f0 00 .H..t..H.@.I.... 00 00 48 8d 5d b0 e9 ea-01 00 00 49 8b be f8 02 ..H.]......I.... 00 00 48 8b 07 be 01 00-00 00 ff 90 18 05 00 00 ..H............. 49 8b be 18 03 00 00 48-8b 07 31 f6 ff 90 18 05 I......H..1.....

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External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%) Writable regions: Total=6.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=6.0G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 128K 1 Activity Tracing 256K 1 CG image 2596K 12 CG raster data 3040K 6 ColorSync 232K 29 CoreAnimation 92.1M 92 CoreGraphics 12K 2 CoreServices 620K 2 CoreUI image data 7272K 35 Foundation 128K 2 Image IO 100K 1 JS JIT generated code 1.0G 3 Kernel Alloc Once 8K 1 MALLOC 710.5M 321 MALLOC guard page 64K 16 MALLOC_LARGE (reserved) 576K 1 reserved VM address space (unallocated) SQLite page cache 384K 3 STACK GUARD 56.1M 30 Stack 22.7M 30 VM_ALLOCATE 128.3M 16 VM_ALLOCATE (reserved) 3.9G 1 reserved VM address space (unallocated) WebKit Malloc 192.0M 4 CTF 824 1 DATA 47.6M 761 DATA_CONST 51.6M 505 __DATA_DIRTY 1973K 275 FONT_DATA 2352 1 LINKEDIT 185.2M 17 OBJC_RO 71.1M 1 __OBJC_RW 2169K 2 __TEXT 889.6M 773 dyld private memory 260K 2 mapped file 407.4M 56 shared memory 784K 19 =========== ======= ======= TOTAL 7.7G 3022 TOTAL, minus reserved VM space 3.8G 3022

Full Report

{"app_name":"iTunes","timestamp":"2023-12-19 11:13:55.00 +0000","app_version":"12.9.5","slice_uuid":"91006ee5-c8c4-3a53-b7f7-69a3b2fd991a","build_version":"12.9.5","platform":1,"bundleID":"com.apple.iTunes","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.2 (23C64)","roots_installed":0,"name":"iTunes","incident_id":"BF6F42F4-6A6B-4493-ABB6-086377F4F8D6"} { "uptime" : 1900, "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "iMac19,2", "coalitionID" : 1213, "osVersion" : { "train" : "macOS 14.2", "build" : "23C64", "releaseType" : "User" }, "captureTime" : "2023-12-19 11:13:55.2146 +0000", "codeSigningMonitor" : 0, "incident" : "BF6F42F4-6A6B-4493-ABB6-086377F4F8D6", "pid" : 1348, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-12-19 11:13:48.4436 +0000", "procStartAbsTime" : 1949909345414, "procExitAbsTime" : 1956665803964, "procName" : "iTunes", "procPath" : "\/Applications\/iTunes.app\/Contents\/MacOS\/iTunes.app\/Contents\/MacOS\/iTunes", "bundleInfo" : {"CFBundleShortVersionString":"12.9.5","CFBundleVersion":"12.9.5","CFBundleIdentifier":"com.apple.iTunes"}, "buildInfo" : {"ProjectName":"iTunes","SourceVersion":"1200012009005005","BuildVersion":"9"}, "storeInfo" : {"deviceIdentifierForVendor":"A09503AA-0D98-56AC-930A-DBE48BFB8066","thirdParty":true}, "parentProc" : "Exited process", "parentPid" : 1345, "coalitionName" : "com.launcher.iTunes", "crashReporterKey" : "A979CE53-256A-A674-ED0D-94BE5149C616", "responsiblePid" : 1345, "codeSigningID" : "com.apple.iTunes", "codeSigningTeamID" : "", "codeSigningFlags" : 570518017, "codeSigningValidationCategory" : 1, "codeSigningTrustLevel" : 4294967295, "sip" : "disabled", "vmRegionInfo" : "0 is not in any region. Bytes before following region: 4465233920\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n TEXT 10a261000-10bf8c000 [ 29.2M] r-x\/rwx SM=COW ...\/MacOS\/iTunes", "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"}, "termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":1348}, "ktriageinfo" : "VM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\nVM - (arg = 0x3) mach_vm_allocate_kernel failed within call to vm_map_enter\n", "vmregioninfo" : "0 is not in any region. Bytes before following region: 4465233920\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 10a261000-10bf8c000 [ 29.2M] r-x\/rwx SM=COW ...\/MacOS\/iTunes", "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : 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brousseau6933 commented 3 months ago

Just tried with Sonoma 14.1 and unfortunately still being blocked from accessing iTunes Store

Hi all, The same for me, upgraded from Ventura 13.6.1 to Sonoma 14.1. Store not loading and trying to signing with appleid returns "There was a temporary problem completing your request. An unknown error occurred (-45016)"

Same for me... iTunes kinda work but error (-45016) when trying to connect to my account. Sonoma 14.3. Works perfectly fine in Ventura!

CrappleMuzik commented 2 months ago

IS THERE A FIX OR NOT???