Retroactive only receives limited support. Run Aperture, iPhoto, and iTunes on macOS Sonoma, macOS Ventura, macOS Monterey, macOS Big Sur, and macOS Catalina. Xcode 11.7 on macOS Mojave. Final Cut Pro 7, Logic Pro 9, and iWork ’09 on macOS Mojave or macOS High Sierra.
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iTunes 11.4 crashes trying to sync to iPod Classic #414
My client just bought a 160GB iPod classic online. We installed Retroactive 2.0 and through it, iTunes 11.4 on his Intel iMac running Ventura 13.6.3. Created a new iTunes Library, added the contents of the Music library, exported playlists from Music as XML files, imported to iTunes. Connected iPod. Went to Music tab, set to sync entire library (±55GB). Sync starts, iTunes crashes after a few seconds. Now whenever iTunes is launched with iPod connected, it tries to sync and crashes. Any suggestions for how to proceed? Is it likely a corrupt prefs file, permissions issue, version compatibility,....? Much gratitude for the Retroactive software and this forum.
My client just bought a 160GB iPod classic online. We installed Retroactive 2.0 and through it, iTunes 11.4 on his Intel iMac running Ventura 13.6.3. Created a new iTunes Library, added the contents of the Music library, exported playlists from Music as XML files, imported to iTunes. Connected iPod. Went to Music tab, set to sync entire library (±55GB). Sync starts, iTunes crashes after a few seconds. Now whenever iTunes is launched with iPod connected, it tries to sync and crashes. Any suggestions for how to proceed? Is it likely a corrupt prefs file, permissions issue, version compatibility,....? Much gratitude for the Retroactive software and this forum.