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corona-warn-app / cwa-app-android

Native Android app using the Apple/Google exposure notification API. The CWA development ends on May 31, 2023. You still can warn other users until April 30, 2023. More information:
https://coronawarn.app/en/faq/#ramp_down
Apache License 2.0
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Cannot remove vaccination certificates #3895

Closed edeso closed 3 years ago

edeso commented 3 years ago

Avoid duplicates

Describe the bug

looked all over the Android app but couldn't find a way apart from cleaning storage and scanning new. the documentation actually only mentions removing test certs but ommits the same for vax certs altogether. why is that?

before someone asks. i scanned some vax certs for travellers without smartphone that i didn't need later anymore and wanted to clean up.

Ein-Tim commented 3 years ago

I'll leave the steps how to do it under iOS here, maybe Android is the same:

  1. Click on the tab "Certificates"
  2. Click on the person you want to remove the certificate from
  3. Scroll down to the very bottom
  4. Click on "Vaccination Certificate"
  5. Click on "Delete Vaccination Certificate"

Hope that helps, if Android is different I'll hide this comment.

MikeMcC399 commented 3 years ago

@Ein-Tim Android is different. The remove is hidden under the three-dot symbol. Instructions in next post.

MikeMcC399 commented 3 years ago

@edeso I'm sorry to hear that you're having difficulty removing a vaccination certificate. Let me help you.

  1. Tap on the "Certificates" tab. If you have a vaccination certificate stored it will show as
    EU
    Digital COVID Certificate
    name
    QR code.
  2. Tap on the certificate, now it shows
    EU Digital COVID Certificate
    QR code
    Vaccination Certificate
    vaccinated on dd.mm.yy
  3. Scroll down to
    Vaccination Certificate
    Vaccination m of n
    vaccinated on dd.mm.yy. It may also say "Currently used certificate".
  4. Tap on the above from step 3.
  5. On the top right of the screen, tap on the three-dot symbol and then on "Remove".
edeso commented 3 years ago

@MikeMcC399 just tried. properly hidden, but works! thanks! maybe time to document that :)

any reason why it ain't in the first sandwich menu (on 2. above)? it's not intuitively clear that one can dive even more into details on the certs on the bottom.

MikeMcC399 commented 3 years ago

@edeso

properly hidden, but works! thanks! maybe time to document that :)

This should be considered as an FAQ item at least. In the app itself, the Information menu item (also three-dot symbol at the top level) only deals with adding certificates, not with removing them.

any reason why it ain't in the first sandwich menu (on 2. above)? it's not intuitively clear that one can dive even more into details on the certs on the bottom.

I don't know why the UI was designed this way. There have been similar usability issues with the contact journal where users couldn't find how to delete entries. (see https://github.com/corona-warn-app/cwa-wishlist/issues/334).

If you want to suggest a UI improvement, you could open a new item in https://github.com/corona-warn-app/cwa-wishlist/issues.

MikeMcC399 commented 3 years ago

@edeso

New FAQ articles have been written and published:

https://www.coronawarn.app/en/faq/#eu_dcc_remove "How do I remove a certificate from the Corona-Warn-App?" https://www.coronawarn.app/de/faq/#eu_dcc_remove "Wie kann ich ein Zertifikat aus der Corona-Warn-App entfernen?"

There is also a new wishlist item https://github.com/corona-warn-app/cwa-wishlist/issues/608 "Improve usability for removing a certificate" created.