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corona-warn-app / cwa-app-android

Native Android app using the Apple/Google exposure notification API. The CWA development ends on May 31, 2023. You still can warn other users until April 30, 2023. More information:
https://coronawarn.app/en/faq/#ramp_down
Apache License 2.0
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3.1.1 Android Error 39507 #5902

Closed toteph42 closed 1 year ago

toteph42 commented 1 year ago

Hi, error message appeared. Reinstalled app. During activation of "Riiko-Ermittlung" I get UNKNOWN_ERROR_CODE(39507)

MikeMcC399 commented 1 year ago

@toteph42

Google ENS error 39507: FAILED_UNAUTHORIZED

image

toteph42 commented 1 year ago
MikeMcC399 commented 1 year ago

@toteph42

No, I got it from F-Droid (was not available @playstore)

This is the support list for the official app. If you got the app from F-Droid, then you should probably go to https://codeberg.org/corona-contact-tracing-germany/cwa-android/issues with your problem.

If you are not seeing the app on https://play.google.com/store/apps/details?id=de.rki.coronawarnapp is your Google account linked to a country other than Germany or one of the countries listed on https://www.coronawarn.app/en/faq/results/#international?

The official app has been unofficially uploaded to https://www.apkmirror.com/apk/robert-koch-institut/corona-warn-app/ which bypasses the country checking.

Galaxy A52s 5G Android 13 / One UI-Version 5.0

That's interesting because I just confirmed that the official version of the app from https://play.google.com/store/apps/details?id=de.rki.coronawarnapp works on a Samsung Galaxy A52 5G (SM-A526B/DS) with Android 13.

There will be information about ramp-down on https://www.coronawarn.app/en/faq/results/#ramp_down. It is planned to switch off the exposure notification functionality starting May 1, 2023.

toteph42 commented 1 year ago

Your're rigth, I'm using corona tacking app...

MikeMcC399 commented 1 year ago

@toteph42

It seems to be a known problem on https://codeberg.org/corona-contact-tracing-germany/cwa-android/issues, so you should search in that list and check out the closed issues from other users reporting this problem.