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corona-warn-app / cwa-documentation

Project overview, general documentation, and white papers. The CWA development ends on May 31, 2023. You still can warn other users until April 30, 2023. More information:
https://coronawarn.app/en/faq/#ramp_down
Apache License 2.0
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specific QR code scan issue #880

Closed Lenni112200 closed 2 years ago

Lenni112200 commented 2 years ago

Issue: It‘s almost save to say that I have Covid. Do get my PCR certificate I’ve scanned the QR-code of the paper sheet that my doctor gave me. It worked. But after a few mins I deinstalled the Corona-Warn-App (don’t ask me why this was just stupid) and now as I reinstalled it, i can’t scan the QR code anymore. This does make sence of course because it says you can scan the QR code only once, but as I deinstalled the app, the scan result disappeared as well.

Ein-Tim commented 2 years ago

@Lenni112200

To warn others via the app, you will have to call the verification hotline and request a TAN, which you can then enter in the app. Please note that this is only possible for PCR tests. Also note that, if you are using Android, uninstalling the app deletes all recorded contacts instantly IIRC, so even if you enter the TAN and warn others, nobody you met in the last says will get a warning. Should you use iOS the situation is different, as contacts are not instantly deleted when deleting the app, so if you reinstalled the app directly after uninstalling it, it's quite certain that the contacts are still available.

More information regarding how to request a TAN: https://www.coronawarn.app/en/faq/results/#international_phone_numbers

If you want to request an EU digital COVID certificate of recovery via the app, please note that this is not possible! You have to go to a Pharmacy or your doctor and show them the "Befundbrief" together with an ID. Then they can issue a certificate of recovery.

Ein-Tim commented 2 years ago

There was no feedback from @Lenni112200 in the last two weeks, I suggest to close this issue due to missing author feedback now.

dsarkar commented 2 years ago

@Lenni112200 Thanks for your question. We will close this issue now. Should have another question, or want to report a bug, or suggest an enhancement, please don't hesitate opening a new issue. Thanks again! Best wishes, DS

Corona-Warn-App Open Source Team