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corona-warn-app / cwa-hotline

Corona-Warn-App: Issues with the public hotline +498007540001/2
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Why is there no estimated waiting time? #21

Closed Ein-Tim closed 1 year ago

Ein-Tim commented 2 years ago

Your Question

Other hotlines offer the service that while one is in the waiting line, the computer voice does not only tell that all available staff is already in talks with other customers, but also how long the estimated waiting time is. Why is the CWA hotline not offering this service?

dsarkar commented 2 years ago

@Ein-Tim I have forwarded this question. Stand by, please, thanks.

MikeMcC399 commented 1 year ago

@Ein-Tim

I'm not sure whether this issue was about the Technical or the TAN hotline. If it was only about the TAN hotline then it could be closed.

Ein-Tim commented 1 year ago

@MikeMcC399 It's mainly about the TAN hotline, so I'll close this now.