MikeMcC399
commented
2 years ago - PR https://github.com/corona-warn-app/cwa-website/pull/2597 and PR https://github.com/corona-warn-app/cwa-website/issues/2675 should resolve this issue and bring the website in alignment with the app.
Which hotline
Technical hotline
Issue description
The CWA Android 2.22.3 app and the CWA website give conflicting information about the availability of the technical hotline (0800 7540001 / +49 30 498 75401), so it is currently unclear which information is correct.
Website references
https://www.coronawarn.app/en/faq/results/#who_can_help
"The technical hotline (click here to see the phone numbers) will help you with technical questions about the Corona-Warn-App, for instance if you have problems with exposure logging. You can reach the technical hotline from Monday to Saturday from 7 a.m. to 10 p.m. (except on German national holidays), and it is free of charge for you within Germany."
https://www.coronawarn.app/en/faq/results/#international_phone_numbers
"Technical Hotline
The technical hotline will help you with technical questions about the Corona-Warn-App, for instance if you have problems with the exposure logging. It is available Monday to Saturday from 7 a.m. to 10 p.m. German local time (except on German national holidays):
National: 0800 7540001
International: +49 30 498 75401"
https://www.coronawarn.app/en/faq/results/#available_languages
"The technical hotline (0800 7540001) answers in Turkish, English and German. More languages are to come. We'll keep you up to date."