corona-warn-app / cwa-hotline

Corona-Warn-App: Issues with the public hotline +498007540001/2
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Future of TAN hotline? #31

Closed MikeMcC399 closed 1 year ago

MikeMcC399 commented 1 year ago

The Android app 3.0.x version in development has added "Self Report Submission" (SRS) and removed the TAN submission cards from visibility (see PR https://github.com/corona-warn-app/cwa-app-android/pull/5677).

If "Self Report Submission" (SRS) will allow warning without being in possession of a TAN, then there will be no need for a TAN hotline for users of a future CWA 3.x app.

Does this mean that the TAN hotline will be shut down or will it continue its operation for users who are still on a 1.x or 2.x version, including those on the community CCTG version?

MikeMcC399 commented 1 year ago

The question seems to be answered in https://github.com/corona-warn-app/cwa-app-android/blob/731c87bdde72e548096231580eebe14731aeafce/Corona-Warn-App/src/main/res/values/release_info_strings.xml#L30

if / when CWA 3.0 is released:

"The option of getting a TAN from the TAN hotline will be discontinued within the next few weeks. Therefore, you no longer need a TAN to warn other users of the Corona-Warn-App."

Ein-Tim commented 1 year ago

@MikeMcC399 The remaining question is: When will the hotline be shut off?

MikeMcC399 commented 1 year ago

@Ein-Tim

The remaining question is: When will the hotline be shut off?

The text would become active if / when CWA 3.0 is released so all timelines would be relative to that date, which has not been announced here so far.

MikeMcC399 commented 1 year ago

CWA 3.0 has been announced via Twitter with release date Wednesday, Jan 18, 2023. (Thanks to @Ein-Tim for the information!)

There has not been any official statement about shutting down the hotline as yet, however this seems to be the mostly likely outcome.

MikeMcC399 commented 1 year ago

It seems that there will be no feedback here before the actual release of CWA 3.0 so I'm closing this issue.