corona-warn-app / cwa-website

Corona-Warn-App website. The CWA development ended on May 31, 2023. You still can warn other users until April 30, 2023. More information:
https://coronawarn.app/en/faq/#ramp_down
Apache License 2.0
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Release 3.0 | Update FAQ: Add "Warning without TAN" section #3322

Closed larswmh closed 1 year ago

larswmh commented 1 year ago

This PR adds the "Warning without TAN" section to the FAQ for the version 3.0 release.

For simplicity, I've put them all into one screenshot for each language. I hope this is sufficient for reviewing.

Anchors:

screencapture-localhost-8000-en-faq-results-2023-01-17-16_09_24 screencapture-localhost-8000-de-faq-results-2023-01-17-16_09_53


Internal Tracking ID: EXPOSUREAPP-14205

larswmh commented 1 year ago

@Ein-Tim thanks for your extensive feedback already. I've implemented most of the changes like you suggested. Conversations where I thought that you might want to give additional feedback for were left open, feel free to close them if you're happy with the result

Ein-Tim commented 1 year ago

@larswmh Thanks for the great cooperation! I commented on some of the still open conversations that they can be resolved, as I can't resolve them.

Ein-Tim commented 1 year ago

@larswmh Just to be sure: Everything that you committed on the basis of my suggestion was also changed in the English texts, right?

MikeMcC399 commented 1 year ago

In English "trusted doctor" or similar is not a phrase which would normally be used. It implies that there are also untrustworthy bad doctors practising the profession of medicine which you as a patient should be careful to avoid.

I suggest to replace it simply by "doctor" or "your doctor".

Ein-Tim commented 1 year ago

I'll review the English text after my suggestions for German are implemented and @MikeMcC399's comments are addressed.

larswmh commented 1 year ago

@Ein-Tim

German review finished! General comment: I think it would be good to add a similar entry to the new section like this one "Werden Warnung aufgrund eines Schnelltests oder PCR-Tests unterschieden?", where the question whether the warned user can differentiate a SRS warning from a normal warning is answered.

Suggestion:

Können Warnungen verschiedener Arten unterschieden werden?

Kontaktpersonen erhalten in ihrer Corona-Warn-App eine Warnung über eine Begegnung an einem Tag mit niedrigem (grüne Kachel) oder erhöhtem Risiko (rote Kachel). Ob die Warnung aufgrund eines Schnelltests bzw. aufgrund eines PCR-Tests erfolgte, dessen Ergebnis per App empfangen wurde, oder aufgrund eines Selbsttests bzw. eines anderweitigen Tests, dessen Ergebnis nicht in der App übermittelt wurde, ist in der App nicht ersichtlich.

Ein-Tim commented 1 year ago

@larswmh

Thanks for your suggestion, I modified it a bit and think this would be a valuable addition!

Können Warnungen verschiedener Testarten unterschieden werden?

Kontaktpersonen erhalten in ihrer Corona-Warn-App eine Warnung über eine Begegnung an einem Tag mit niedrigem (grüne Kachel) oder erhöhtem Risiko (rote Kachel). Ob die Warnung aufgrund eines Schnelltests bzw. aufgrund eines PCR-Tests erfolgte, dessen Ergebnis per App empfangen wurde, oder aufgrund eines Selbsttests bzw. eines anderweitigen Tests, dessen Ergebnis nicht in der App übermittelt wurde, ist für die gewarnte Person nicht ersichtlich.


In which section would you place this FAQ entry?

larswmh commented 1 year ago

@Ein-Tim

In which section would you place this FAQ entry?

I would have suggested to put this into the new section "Warning without TAN", as this question just arises now that there are two different methods of warning. Since you're asking though, I have a feeling you might want to see it in another section. Which one do you think fits best?

larswmh commented 1 year ago

@Ein-Tim

Just to be sure: Everything that you committed on the basis of my suggestion was also changed in the English texts, right?

If applicable, I have applied your German suggestions to English too

larswmh commented 1 year ago

@MikeMcC399

In English "trusted doctor" or similar is not a phrase which would normally be used. It implies that there are also untrustworthy bad doctors practising the profession of medicine which you as a patient should be careful to avoid.

I suggest to replace it simply by "doctor" or "your doctor".

Thanks for your suggestion, it has been implemented in https://github.com/corona-warn-app/cwa-website/pull/3322/commits/ff61d079ed080cd3b21a3a6996709f3b3f04ad26

I would have suggested to put this into the new section "Warning without TAN", as this question just arises now that there are two different methods of warning. Since you're asking though, I have a feeling you might want to see it in another section. Which one do you think fits best?

In my most recent commit, I've added this FAQ to the "Warning without TAN" section for now @Ein-Tim

Ein-Tim commented 1 year ago

@larswmh

I would have suggested to put this into the new section "Warning without TAN", as this question just arises now that there are two different methods of warning. Since you're asking though, I have a feeling you might want to see it in another section. Which one do you think fits best?

In my most recent commit, I've added this FAQ to the "Warning without TAN" section for now @Ein-Tim

That sounds good to me, no further suggestions on that!

Ein-Tim commented 1 year ago

@larswmh @MikeMcC399 @dsarkar

Thank you very much for the great cooperation on this PR! I really appreciate & enjoy it!

dsarkar commented 1 year ago

@Ein-Tim @MikeMcC399 Thanks a lot for the collaboration !

BenzlerJ commented 1 year ago

Just checking: I read the FAQ "Kann ich für einen registrierten positiven Testbefund als Krankschreibung nutzen?"

This should probably be "Kann ich einen registrierten positiven Testbefund als Krankschreibung nutzen?"

dsarkar commented 1 year ago

@BenzlerJ Thanks, we will correct this!