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corona-warn-app / cwa-wishlist

Central repository to collect community feature requests and improvements. The CWA development ends on May 31, 2023. You still can warn other users until April 30, 2023. More information:
https://coronawarn.app/en/faq/#ramp_down
Apache License 2.0
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Reward system for prolonged app usage #3

Open tkowark opened 4 years ago

tkowark commented 4 years ago

Feature Description

Via email, a user suggested a new feature that should reward prolonged usage of the app / activation of exposure logging. Similar to approaches in blood donation, using the app for certain amounts of days shall make user eligible for rewards. No concrete rewards were specified.

Expected Benefits

A prolonged usage of the app might become more likely if people also get rewards for that

Internal Tracking ID: EXPOSUREAPP-2134

sventuerpe commented 4 years ago

Let the app mine bitcoins in the background – problem solved!

mnapthine commented 4 years ago

"Basic Attention Token" would seem like a good fit :-) Instead of getting paid for ads, get paid for usage. Great idea. https://brave.com/brave-rewards/

In the UK we have the "Stay Alert Token" and no app so meh. :-)

sventuerpe commented 4 years ago

On a more serious note I wonder how much there really is that could be rewarded. The app works mostly in a fire-and-forget manner: Once activated it does not require any active use or maintenance by the user unless they receive an exposure notification or get tested. To the contrary, the user would have to actively deactivate or uninstall the app to stop using it.

What could be rewarded at all? I see the following opportunities:

  1. Installing and activating.
  2. Reinstalling and reactivating the app on a new device or after factory reset.
  3. Registering tests and notifying contacts in case of a positive test result.

However, it has repeatedly been emphasized that using the app should in every respect remain completely voluntary and a matter of personal choice. Artificial incentives might raise doubts in this regard and would probably also collide with GDPR requirements for valid consent.

Actual incentives would therefore have to remain rather informal. Something like occasional cheerful notifications after a week/a month/three months of uninterrupted or accumulated participation would probably be OK, but could turn out counterproductive if they invite users to reconsider their decision to use the app. I for one try to keep my phone as quiet as possible and quickly get annoyed when an app demands too much attention.

So does anyone have a smart proposal how rewards could be designed without undesirable side effects?

SebastianWolf-SAP commented 4 years ago

Dear colleagues,

to give the community a space for discussing new feature ideas or enhancements that might not be taken up immediately by the development teams, we created the cwa-wishlist repository.

This idea is one of these feature ideas or enhancements. Consequently, we will move this issue to this repository and allow the community and you to further refine it, discuss pros and cons, and evaluate alternatives.

The issue will not be closed in this repository to ensure long-term visibility. All issues in the cwa-wishlist repository will be discussed with our contracting entities. They will decide whether they will be implemented or pursued further. As soon as we have any updates, we will let you know about the details.

Best regards, SW Corona-Warn-App Open Source Team

cypheron commented 4 years ago

Using CWA is completely voluntary, participation is opt-in by design. No citizen is forced to use this app, because this would not be in accordance to the standards of a free society.

A driving factor behind (a)social networks is peer pressure: if you don't join the platform you might miss out on social events and lose your friends. Users get rewarded for interacting with the platform with thumbs and hearts by their peers.

Now adding a "reward system" could be the first step in creating peer pressure, but if and only if the rewards are publicly visible - which needless to say must be prevented. The second (obvious) question is: how would you distribute rewards when "no user data is collected"?

So whatever choice you make, two core principles should be that:

  1. Rewards are never publicly visible, i.e. distributed discretely
  2. Rewards are distributed anonymously, e.g. via crypto currency to a wallet address which is created randomly (either in-app or external app)
sventuerpe commented 4 years ago

@cypheron But even then one cannot really prevent people from talking to each other. A person receiving an anonymous and private incentive could still turn to Twitter/Facebook/Messengers/the media and tell everyone how happy the are.

Blackjacx commented 3 years ago

This Issue #248 would already pay onto this topic 👍 Gamification approach should be reward enough since @sventuerpe is right this is a fire and forget app - as long though as you don't get any encounters. In the letter case the app is used quite frequently. I open it every day now :D