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corona-warn-app / cwa-wishlist

Central repository to collect community feature requests and improvements. The CWA development ends on May 31, 2023. You still can warn other users until April 30, 2023. More information:
https://coronawarn.app/en/faq/#ramp_down
Apache License 2.0
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Integrate 116117.app in CWA for Corona Test #320

Closed MikeMcC399 closed 3 years ago

MikeMcC399 commented 3 years ago

Current Implementation

The app seems to only refer to the telephone number 116117, without mentioning the Apple and Google 116117.app or the website www.116117.de

"General medical emergency service on telephone number 116117"

Suggested Enhancement

If the CWA app determines that the user is recommended to get tested for Corona, due to an increased risk assessment, then it should:

116117.app on App Store for Apple iOS 116117.app on Google Play Store for Android

The above store download links are advertised on the website www.116117.de website

The 116117.app has a special button for Corona Test. 116117app_Main

116117app_Terminbuchung

Expected Benefits

Telephone Hotlines routed to human operators suffer the problem of scalability. Increased call volumes lead to increased waiting times. Offering the alternative to a telephone conversation through a semi-automated IT process started via app should speed up arranging a test appointment and offload busy call-centers. This should be an important aspect with high case numbers.

Related discussions

Edit: Links to o www.116117.de o 116117.app on App Store o 116117.app on Google Play Store have now been added to the FAQ entry https://www.coronawarn.app/en/faq/#encounter_criteria

Internal Tracking ID: EXPOSUREAPP-4501

heinezen commented 3 years ago

Hello @MikeMcC399

We have added you feature request to our internal Jira with ticket ID EXPOSUREAPP-4501. It will now be reviewed and discussed by the development team and the RKI. Thank you for the suggestions.

Regards, CH

Corona-Warn-App Open Source Team

MikeMcC399 commented 3 years ago

@heinezen Changing the title from "Integration" to "Mention" changes the meaning of the suggestion.

I expect there is a higher likelihood of getting "mention" implemented compared to a full integration with the 116117.app, but I still think that integration is a good suggestion.

Thank you once again for the adding the information to the FAQ article https://www.coronawarn.app/en/faq/#encounter_criteria through PR https://github.com/corona-warn-app/cwa-website/pull/752!

heinezen commented 3 years ago

@MikeMcC399 Ah my apologies, I misread your initial post. I changed it back to the initial meaning and updated the ticket.

Corona-Warn-App Open Source Team

MikeMcC399 commented 3 years ago

See also https://github.com/corona-warn-app/cwa-documentation/issues/569.

MikeMcC399 commented 3 years ago

Withdrawing this enhancement request. It seems that there is no good single place to find out where to get tested independently of the requester's location in Germany. The organization of tests is fragmented by federal state and the http://www.116117.de/ site is only providing a partial answer to this.

The FAQ link https://www.coronawarn.app/en/faq/#where_can_i_get_tested attempts to solve the issue.

This links to

Unfortunately the databases are not well populated. Apparently people have found other ways to locate testing centers in the meantime.