corretto / corretto-11

Amazon Corretto 11 is a no-cost, multi-platform, production-ready distribution of OpenJDK 11
GNU General Public License v2.0
670 stars 105 forks source link

A fatal error has been detected by the Java Runtime Environment #375

Open cleflao opened 2 weeks ago

cleflao commented 2 weeks ago

Thank you for taking the time to help improve OpenJDK and Corretto 11.

If your request concerns a security vulnerability then please report it by email to aws-security@amazon.com instead of here. (You can find more information regarding security issues at https://aws.amazon.com/security/vulnerability-reporting/.)

Otherwise, if your issue concerns OpenJDK 11 and is not specific to Corretto 11 we ask that you raise it to the OpenJDK community. Depending on your contributor status for OpenJDK, please use the JDK bug system or the appropriate mailing list for the given problem area or update project.

If your issue is specific to Corretto 11, then you are in the right place. Please proceed with the following.

Describe the bug

create error file hs_err_pid576.log , hs_err_pid576.mdmp in the folder Windchill application

To Reproduce

Steps and (source) code to reproduce the behavior.

Expected behavior

A clear and concise description of what you expected to happen. hs_err_pid18352.log

Screenshots

image

Platform information

OS:Name Microsoft Windows Server 2019 Standard

System Model VMware Virtual Platform Correto Version 11.0.18.10.1

Additional context

Add any other context about the problem here.

For VM crashes, please attach the error report file. By default the file name is hs_err_pidpid.log, where pid is the process ID of the process.

benty-amzn commented 2 weeks ago

Thanks for contacting us with this. I don't recognize that specific crash from the logs, but could you re test with a newer release? The crash log indicates you're on 11.0.18, 7 releases behind the current 11.0.25. It's possible your issue has already been resolved in a newer version.

It looks like you're also using Apache Xerces, so it would also be worthwhile to confirm that (and any other libraries you depend on) are up to date.