Tricia - IDA Support Bot

[AndrewB9lab]

This PR makes minor modifications to correctly identify the support bot as "Tricia" (and corrects a minute typo. Please merge ASAP to avoid participant confusion!

[(Optional: Further notes for reviewers)]

Change scope

The changes in this Pull Request include (please tick all that apply):

• [ ] Small language/grammar fixes
• [X] Small content fixes
• [ ] Addition of new content
• [ ] Sample code/command updates
• [ ] Platform fixes
• [ ] Other

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