Test results not retrieved by the app, despite multiple refreshes/reloads

covid-be-app / cwa-app-android

Native Android app using the Apple/Google exposure notification API.

https://coronalert.be

Apache License 2.0

53 stars 10 forks source link

Test results not retrieved by the app, despite multiple refreshes/reloads #120

Open ici-be opened 3 years ago

ici-be commented 3 years ago

I've been waiting for my results for 5 days (and counting) and they're still not displayed in the app although the website https://masante.belgique.be/#/ displays them for 2 days. I saw I'm not the only one, far from it. Something must be broken...

BenvanderVeer commented 3 years ago

I still have this issue - had a test halfway through December, and while the result was already available after 12h in my Nexus health app, it wasn't in the Corona Alert app and I never saw the results there. I also took anther test in the beginning of the year, and again in my nexus health app the results were available after 7h, but not in the Corona Alert app.

leroynicolasalexi commented 3 years ago

Thanks for your report. I'm forwarding the issue to the team.