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cowinapi / developer.cowin

This group is created to facilitate technical and integration discussions related to cowin platform. API related contents can be obtained at API setu portal https://apisetu.gov.in/public/marketplace/api/cowin
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Generate OTP failed. Beneficiary.validation.wait_to_send_otp #405

Open francisbegbie opened 3 years ago

francisbegbie commented 3 years ago

Whenever I try to sign in using my mobile number, I get the following errors at the bottom:

Beneficiary.validation.wait_to_send_otp Generate OTP failed

This mobile number has one beneficiary who is partially vaccinated.

I am able to log in using a different number on the same machine.

capt2101akash commented 3 years ago

Same here. Did you use the number for automatic generation of otp?

francisbegbie commented 3 years ago

Same here. Did you use the number for automatic generation of otp?

Yes. I used the Cowin booking extension for Chrome. That was day before yesterday. Didnt log in yesterday. I got this error today.

Hope the number gets whitelisted.

ankursmile commented 3 years ago

Getting the same issue, need to book the COVAXIN 2nd dose but unable to do that. Please anyone help with the solution.

prashantjaiswal commented 3 years ago

I am also not able to login because of the above mentioned issue .. Don't understand why is this been done !

mohit-soral commented 3 years ago

Been facing the same issue. Tried with another mobile number, I am able to get the OTP, but for the first mobile number, I keep getting this error. Details of the beneficiary are linked to the first mobile number alone, so adding as a new beneficiary under a second mobile number would not work !

Is there a directory for the Error codes that could be referred for more information ?

pari-25 commented 3 years ago

yeah. same issue. "Generate OTP failed"

rohanshar commented 3 years ago

They are detecting unusual behavior since 3pm today and blocking phone numbers for 24 hours. Just got off the call with helpline.

mohit-soral commented 3 years ago

They are detecting unusual behavior since 3pm today and blocking phone numbers for 24 hours. Just got off the call with helpline.

@rohanshar Any idea what is the definition of "unusual behavior" here ?

I was not able to find anything in this regards on the official API documentation. Just the usual rate limiting

prashantjaiswal commented 3 years ago

@mohit-soral - I believe anything that pumps up their servers

suraj-ar commented 3 years ago

Same thing happened to me. Please let us know when you guys are able to login again

hemantsingh011 commented 3 years ago

same here

hemantsingh011 commented 3 years ago

https://www.dqindia.com/cowin-otp-issues-arise-citizens-platform-displays-generate-otp-failed-message/

manishdawar commented 3 years ago

Don't know how much time will be taken to fix this bug? Time is running, due date is coming closer and yet to book the 2nd dose of vaccination. Any help how we can get rid of this?

rocky-rancho commented 3 years ago

Facing the same issue since yesterday evening, do we know if anybody even monitors these issues on github? How do we amplify it?

karan-pahwa commented 3 years ago

Someone on twitter is saying that he talked to the technical team of cowin portal and they are asking to wait for 24 hours then check.. Please check if it is true or not..

manishdawar commented 3 years ago

But the issue is when did he talk to the technical team? Did they share any complaint number or exact resolution time? Time is passing and the due date is now on head.

Manish Dawar

On Tue, Jun 8, 2021 at 1:30 PM karan-pahwa @.***> wrote:

Someone on twitter is saying that he talked to the technical team of cowin portal and they are asking to wait for 24 hours then check.. Please check if it is true or not..

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/cowinapi/developer.cowin/issues/405#issuecomment-856549474, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUMNO6HS4JQVKBE2BCUGMFDTRXEYDANCNFSM46HMUMWA .

prashantjaiswal commented 3 years ago

@cowinapi - Can you please update when should we expect unblocking on this ..

Beneficiary.validation.wait_to_send_otp Generate OTP failed

prashantjaiswal commented 3 years ago

@cowinapi - It is giving new error now:

{"errorCode":"USRAUT0030", "error":"Exceeded Search Limit. Please try after some time."}

Did anyone else noticed the same ?

suraj-ar commented 3 years ago

@cowinapi - It is giving new error now:

{"errorCode":"USRAUT0030", "error":"Exceeded Search Limit. Please try after some time."}

Did anyone else noticed the same ?

---- YES, I started seeing this error message a few minutes ago

rocky-rancho commented 3 years ago

yes, a new error is there - {"errorCode":"USRAUT0030", "error":"Exceeded Search Limit. Please try after some time."}. It's been more than 24 hours now, there is no support system as well, how do we even know the cause of this and avoid this in the future.

mohit-soral commented 3 years ago

@cowinapi - It is giving new error now:

{"errorCode":"USRAUT0030", "error":"Exceeded Search Limit. Please try after some time."}

Did anyone else noticed the same ?

Interesting huh ! Yesterday the error code was USRAUT0018 or something, with a very generic message.

prashantjaiswal commented 3 years ago

@cowinapi - This is really disappointing to go to cowin site and finding different issues while login ..

Time is running out to get vaccinated and here we are struggling to get an appointment

hemantsingh011 commented 3 years ago

It's working fine now

francisbegbie commented 3 years ago

Yes, I am able to login now. It seems they have removed the 'search by district' option.

paggy1984 commented 3 years ago

Yes, I am able to login now. It seems they have removed the 'search by district' option.

Is it working for you now? by logging into cowin app?